offended buyer | Buying | eBay Community

shybe-2886 · 2023-06-08T11:54:24.150000Z

I am pushing here because I could not get a refund of the money spent on the purchase and payment for the shipment. The fact is that I chose a monitor on the EBAY site and paid including shipping. After payment, the seller contacted me and said that delivery to my country (Belarus) is more expensive and I have to refuse the purchase and the seller will return the money to me. However, I persuaded him that I would pay the shipping cost myself. He agreed. After paying Â£60. The seller took a photo of the parcel with pasted track sheets of the postal company, which I previously sent to him when I paid for the parcel. The parcel arrived in the Republic of Belarus and was detained by customs due to the fact that the parcel that came to my address contained distorted recipient data and, most importantly, there was a muffler from the car inside the parcel and the monitor was not there. I took a photo in front of me, they opened it, in addition to the muffler, there was some garbage and magazines in the package. As a result, I had to refuse this package and it will be returned to the sender. I contacted EBAY with a request to return the money at least for the monitor. However, the company, having considered my complaint, refused to refund my funds. I didn't expect such a decision. Moreover, my previous purchase was also not successful. The seller also turned out to be unscrupulous, promised me that he would send the goods for several weeks, reported on strikes by postal workers, and then said that he was bankrupt and EBAY blocked him. After that I got my money back. This time I was so unlucky that I forfeited the money paid through the EBAY site so another 60 pounds for postage. I am completely disappointed with our UBAY administration and the sellers on this site. Based on my experience of two buyers, it's just awful a hundred sellers and site administration do this. My feelings of resentment from communication left an indelible residue. I will never contact this site again, a complete disgrace. If someone is interested in the details, I can provide a photo and correspondence with the seller and EBAY. I wish you all the best and don't get into situations like me!

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