No longer want to shop here after ebay constantly removes my negative feedback for bad experiences
Buyers should be allowed to report when sellers send defective items or withhold refunds until the last minute or stop responding to messages. I just had negative feedback removed again and I am done with this stupid site.
25 comments
oneblindcat
·1 year agoI just looked at my own feedback left for others.
My last negative was over a year ago, on page 6.
Maybe the problem is.... you?
bonanza125
·1 year agoInstead of throwing a temper tantrum you need to resolve the issues with your sellers you deal with. Work with them and communicate properly. Things don't always go smoothly and you have a right to return if the item isn't as described. Your thought processes in regards to this situation is off and your left feedback history shows it. There is no need to be angry.
reallynicestamps
·1 year agoWe can't leave feedback when a Claim has been resolved.
Did you open a Claim and get a refund?
The situation is resolved and neither you nor the seller can leave feedback.
Revenge is not a good reason to leave feedback.
airsheep
·1 year agoBut letting others know that this transaction went south and how is a good reason, especially if the seller is uncooperative.
simba6
·1 year agoYour giving WAY too much poor feedback. I agree, this it not the market you should be shopping in.
lakefor94
·1 year agoNo worries @wonderdog1111 . You are still well stocked with negative feedbacks you have provided. You are an industry leader.
bonjourami
·1 year ago" I just had negative feedback removed again and I am done with this stupid site."
Doesnt look like you have had any problems leaving negative feedbacks.
mudshark61369
·1 year ago@wonderdog1111,
If your last reply Was directed at me,
"THE OIL WAS PURCHASED 2 DAYS AGO, HASN'T SHIPPED YET, AND ISN'T PART OF MY PROBLEM! GET A GRIP!"
I was merely pointing out, using your previous feedback comments, why your feedback have been removed in the past. Leaving feedback just because a seller does not respond to messages is wrong. Sellers are not REQUIRED by ebay to reply to messages. Some medium and high volume sellers are only one or two person operations, and because of family and or work obligations, they may not always have the time to respond to messages.
If your message was about shipping, first open the listing, go to Shipping: Price / service and click on the See details button. On the screen that opens you may see:
wonderdog1111
OP1 year agoTHE OIL WAS PURCHASED 2 DAYS AGO, HASN'T SHIPPED YET, AND ISN'T PART OF MY PROBLEM! GET A GRIP!
Unavailable member
·1 year ago@wonderdog1111
What is the sellers handling time?
They probably ship within 3 days, The best time to ask sellers questions is BEFORE you buy, this way you would know if you're dealing with an unresponsive seller or not. If they don't respond move on to another seller.
Typing in all caps is considered shouting and unnecessary. We are all eBay members like you and just trying to help the best we can.
albertabrightalberta
·1 year agoPurchased 2 days ago?!?!? What is the handling time shown in the listing? It could still be within the seller's handling time.
You are way too impatient and fussy. (Not that it's a bad thing but that's you.) And perhaps buying from B&M stores where you get get it now, inspect it and take it home with you would be a better way for you to shop.
mudshark61369
·1 year ago@wonderdog1111,
Depending on how recently you left the last negative, you may get disappointed once again. Mentioning opening a dispute or asking ebay to step in, is a feedback policy violation and may be one of the reasons why you have had feedback removed, and why that one might be removed if the seller knows it can be reported. Casting aspersions on a person's descendancy, calling them names may also allow a comment to be removed.
I opened the listing you left that comment for and the first thing I saw was their feedback percentage, which was around 97.4% when you bought from them. Most experienced members will not buy from higher volume sellers who have less than a 98.6% rating.
In looking at the listing's photos, I noticed the item's Date of Mfr was just over a year ago. Since the listing is for sample packs of a liquid supplement, not labeled for individual sale, who knows what conditions they were stored in before being sold.
Your comment mentions no response after several days. All you had to do after that was to file an Item Not As Described dispute. By now you should know how the Money Back Guarantee (MBG) works, and if the seller did not follow through according to the MBG policy, that is when you ask ebay to step in. A negative would stick after that if left before a refund was issued.
tworalphs2
·1 year agoI concur !!!!
fab_finds4u
·1 year agoLeaving a negative when you receive a defective item is a bit unfair. Sellers don't test new items. I don't believe sellers intentionally send an item they know is defective because then they would have to refund and lose shipping money both ways. Besides, feedback isn't a product review. How was the seller's performance? Did they ship on time and fixed a problem if you had one? That is what feedback should be about.
A seller has to refund within a timeframe. Waiting until the last minute is allowed by eBay and not deserving of a negative if they don't immediately refund.
Communication is not a requirement. Communicating with the seller isn't even necessary if f you have a problem.
You are picking the wrong reasons for leaving negative feedback.
Save it for sellers that lie and fight you tooth and nail for a refund or call you names or threaten you or send you the wrong item and don't make it right.
wonderdog1111
OP1 year agoDidn't leave negative feedback for defective items, left negative feedback after the sellers stopped responding! Learn to read!
albertabrightalberta
·1 year ago@wonderdog1111
If "ebay constantly removes" negative feedbacks you leave, you have probably been pegged as a problem buyer. Buyers who like to neg sellers are often reported and when sellers make feedback removal requests, they merely point out to ebay the pattern. And when there's a pattern, they are more apt to remove those buyers' feedbacks.
If I've counted correctly, I see that of 416 feedbacks you've left, I count 36 negative feedbacks and quite a few others that were neutral. That's a LOT of supposedly bad experiences.
EDIT: And in addition to the 36 I counted, who knows how many others were removed?!? Yikes!
wonderdog1111
OP1 year agoJust being honest, of the last 3 purchases, not even exaggerating, the seller is no longer responding to me, they've had the return for 2 days, package was refused so it was never even opened, and now ebay will have to step in for me to get a refund, their negative feedback was already removed. The second item arrived damaged and leaking all over, I tried to contact seller first, no response for more than a week until I opened the return, the 3rd item was from China and they shipped the wrong color, so don't turn around and try to blame me for absolute incompetence, rudeness, laziness, and overall terrible customer service!
fab_finds4u
·1 year agoResponding to message 5.
If you refused delivery you lost buyer protection.
Sellers want you to open a return so communication and the refund is through the case.
Wrong color- again all you needed to do is open a not as described case. The seller is responsible for return shipping.
house*of*paws
·1 year ago@wonderdog1111
Can we hold you responsible for choosing lousy sellers … and still expecting to receive wonderful service? 🤔
I, too, was astounded by the number of non-positive feedback you’ve left sellers. I’m a buyer only … so I know how difficult it is to encounter so many negative-worthy sellers.
Leaving this ‘stupid site’ sounds like an all-around, excellent decision for everyone involved. Best of luck to you! 😊
Unavailable member
·1 year agoIf you are opening returns and the seller refunded you without eBay stepping in that is one reason feedback gets automatically removed. If your feedback violates feedback policy it gets removed.
Communication is not a requirement.
But hey, you want to leave no one will stop you as a matter of fact you don't even need to make an announcement about it.
Best of luck wherever you go.
wonderdog1111
OP1 year agoStill waiting on the refund, so it's just ebay caring more about sellers than customers! Absolute **bleep**!
bonjourami
·1 year ago"Still waiting on the refund, so it's just ebay caring more about sellers than customers!:
Thats hilarious!
house*of*paws
·1 year agoTo be fully accurate ... eBay's customers are buyers and sellers. Since eBay doesn't sell any products itself, it must recruit (and 'care about') both buyers and sellers in order to stay in business. And one doesn't have to be a member for very long on eBay to realize that buyers are given MUCH more power.
ed8108
·1 year agoI suspect that doesn't change a unhappy purcase experience into a happier buyer experience.
ed8108
·1 year agoMight be wise for ebay to articulate some policy exceptions.
A seller should communicate with their buyer before deciding to intentionally substitute and ship a different vintage item instead of the item listed & purchased
Upon opening the lightweight package, there was a note included & buyer discovered that the vintage item purchased was not shipped ,is " out of inventory " & words hoping buyer would find the substitution satisfactory
Prior communication by this top rated seller with buyer would have avoided for the buyer the inconvenience of doing a return
Effectively is this a way for a seller to avoid receipt of a out of stock defect & with Ebay not stepping in on a return, a way to avoid receipt of unfavorable transaction feedback ?