No help, or confusing help pages from eBay. | Buying

bundybeer · 2024-10-28T03:53:00.684000Z

Hi all, this is related to the "so-called" help from eBay regarding faulty equipment from sellers!!!! This is just one of many instances for me, that eBay makes it so difficult to finalize a transaction, that you just give up!!!I recently (one of many products) had a faulty USB cord which was still under a ONE year warranty. After contacting the Supplier, all I received from them was stalling and also that a "30 return period was over" I explained to them over and over again that it was NOT a return, it was a warranty replacement!!!! This went on for weeks, and I have still NO answer.I then tried to contact eBay for help, well that was a waste of time!!!! They used to have a phone number, but that is now gone. Their automated help is a joke. You put in your Order No: and it doesn't find it!!!! You try other avenues, and you just go around in circles!!! eBay was such a good business, that it was a pleasure to deal with them!!! Because they would actually help you. Those day's seem to be gone!!! I think my purchasing will be gone as well!!!

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