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    "New" Phone scams
                                     

    I have bought 3 phones from 3 separate sellers that claimed the phones were new. All very reputable sellers with very high ratings. All three phones had non original displays. The displays were sluggish and had thick bezels. List of phones below. 

     

    Samsung S22 Ultra

    Samsung S22+ 

    Samsung s23+

     

    I had never had this issue before on eBay I have bought so many phones and never had this happened. Is there anything eBay can do about this other than refunds? 

    isdela32
    isdela32
    13View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    simba6

    simba6

    ·1 year ago
    2307View listings

    You might want to stick to purchasing from only factory dealers. 

                                           
    kathiec

    kathiec

    ·1 year ago
    1070View listings

    @isdela32 

     

    No, there's nothing eBay can do beyond refunding through their Money Back Guarantee. There are nearly 2 billion listings on eBay, and zero of those products that eBay has physically inspected. So how would they be able to proactively detect a "thick bezel" on a phone?

                                           
    isdela32

    isdela32

    OP1 year ago
    13View listings

    Yeah I get it. Not that I had been expecting ebay to inspect the items but it's crazy that these big sellers are doing this. 

     

    At least eBays return policy is good.

                                           
                                                                                     
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