Never revieved my order
How do you get a hold of a live person. I am asking about my order: 405923482977. Seller sent me the wrong tracking number and tells Ebay that it is the correct number and they close the case. I am out over $200 and can't even talk to a human. I leave negative feedback and it doesn't even show up. Can someone give me a number to call to talk to a human?
2 comments
mudshark61369
·11 months ago@kman315 ,
You were the victim of the Fake Tracking Number Scam. A seller sends an envelope or small empty box to an address in your zip code to get a Delivered scan. eBay can only access what the tracking information shows, not the actual label information, due to federal postal privacy regulations, which basically only allow the sender or in some cases the recipient access to the actual label address.
FYI, It is next to impossible to get the label info from FedEx or UPS.
If you open the link below and start on Page 2 to read the replies I posted to that topic, you can get info that may be helpful to you. In one of my replies I posted a link to another topic that also has info about the scam and how you can contact ebay if you can get the info needed.
https://community.ebay.com/t5/Buying/EBAY-WILL-NO-LONGER-INVESTIGATE-FAKE-TRACKING-WILL-SIDE-WITH/td-p/35119176
It would seem you did not check the seller's feedback profile page, most likely because of their 100% rating. Had you done so you might have avoided buying from the seller because of their country of registry being Armenia, but giving an Item location in Florida. Foreign sellers who do that aren't to be trusted.
I almost forgot, If you cannot get the info you need from FedEx, You can file with your payment source if it was PayPal or by Credit card. On PayPal's report issues page DO NOT use Item Not Received. Look instead for "item delivered to a different location" or similar wording. If you file with your card provider, I suggest calling the customer service number on the back of your card, and ask what info you need to get and/or how to file a charge back when an item is not delivered to your address.
bonanza125
·11 months agoThere is no number to call. You would have to go to the chat box and try to get them to call you back. Lets save you time. Once a case is closed it can no longer be opened. Your reason for negative feedback would be removed because Ebay closed a case in the sellers favor. I hate to break this news to you but your only other option is your payment source. If they decline it then you are out of luck.