Never received my camera from a China based seller
I ordered a camera from a China based seller. I never expected it to come quickly so I settled in for a wait. I would regularly message the seller and they would urge patience. After three weeks I received "tracking" saying it had been delivered already. I received the tracking notice on July 16, saying that the camera had been delivered on July 5. I was home, my wife was home on that date. Mail came as usual. No package with a camera. So tracking can go back in time?
I complained to eBay, they said the "shipping" information showed the camera was delivered and closed my case. Well, I'm out $700. Guess the moral of the story is not to buy any item from China on eBay.
What am I to do?order
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Order info
Time placedJun 24, 2025 at 1:29 PM
Order number04-13250-03444
Total$693.96 (1 item)
Requested item
Item info
Sony - a7CR-Mirrorless Camera - Silver - FREE 2-3 BUSINESS DAY SHIPPING NEW
$638.99Unit price $638.99
Returns accepted through Aug 4, 2025.
Delivery info
Delivered on Sat, Jul 5, 2025
Paid
Jun 24-Completed
Tracking available
Jul 16-Completed
Delivered
Jul 5-Completed
Tracking details
Number9400150206217148943769
Item info
Sony - a7CR-Mirrorless Camera - Silver - FREE 2-3 BUSINESS DAY SHIPPING NEW
$638.99Unit price $638.99
Returns accepted through Aug 4, 2025.
Other actions
Payment info
j***0@gmail.comPayPal email, j***0@gmail.com
$693.96
Jun 24 at 1:31 PM
1 item$638.99
ShippingFree
Tax*$54.47
Road Improvement and Food Delivery Fee$0.50
Order total$693.96
*We're required by law to collect sales tax and applicable fees for certain tax authorities.
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mudshark61369
·1 year ago@argusguy ,
You have been buying on ebay long enough to know that any listing selling an item for approximately 25% of the Mfr'.s list price $2,999.99 from a (0) feedback seller is bound to be a scam. Not only that but if the seller was not an authorized Sony dealer, the camera would not be covered under Sony's warranty.
Since the tracking number you were given is a USPS one you may be able to get resolution, outside of ebay's normal channels using the links provided by @eburtonlab . However, to get the info needed to win your case you have to do a little leg work. Open the link below and them click on the Go To Best Answer button to find out how to get the info you need to file by going through ebay's social media platforms. (skip the Appeal process)
When you have it, make sure when you contact ebay to have the seller's username and the ebay item number ( 357160777843 ) handy, and sign the message with your real and ebay username.
https://community.ebay.com/t5/Buying/Need-advice-item-not-received/m-p/34621715#M496499
"Guess the moral of the story is not to buy any item from China on eBay".
Nor should you buy from China based sellers who list items on any other 3rd party shopping sites, not based in China.
hdefabis
·1 year agoYou didn't need to copy the whole page.....
Somehow a lot of Chinese sellers are finding a way to steal valid tracking numbers. They are taking ones that are in the same zip code and delivery time as you. Apparently, ebay has a vulnerability where they can only view the zipcode associated with tracking. That way when the real person gets their delivery, it tricks eBay into thinking you got your item. I didn't know this was a thing until I contacted USPS and filed a claim with Ebay.
soh.maryl
·1 year agoHow in the world could anyone find a tracking # in the same zip code and use it to falsely show tracking that would falsely indicate delivery?
Hard to imagine how much time that would take, not to mention the problem of what if you can't find a tracking # in the same zip?
ittybitnot
·1 year agoHow in the world could anyone find a tracking # in the same zip code and use it to falsely show tracking that would falsely indicate delivery?
@soh.maryl
Though I am sure there are other ways, but one was is to buy them on the internet. It was a couple of years ago last time I saw an ad for those. The price was $25 per 100, and yes you had to choose from what was available at the time, but you didn't have to get all 100 at the same time. You could pay with PayPal and it was like a subscription. Once you used up your 100, you had to pay $25 again.
OR
One simply sends a small package of junk to an address in the buyer's Zip Code. I could look up a "map" related to a Zip Code quite easily. Google will show restaurants, business addresses, churches, etc.
soh.maryl
·1 year agoSo that scheme of buying tracking numbers on the internet isn't illegal?
soh.maryl
·1 year agoWhy does your message include an endless parade of camera and camera-related listings?
airsheep
·1 year agoBuyer probably didn't know how to truncate their screen cap.
ittybitnot
·1 year agoWhat am I to do?
@argusguy
If you find your item was NOT intended for you and simply sent to a location in your Zip Code. Do not file "item not received" for you will lose the claim and the eBay Money Back Guarantee is going to be a fail. Please read about the options you have in the situation on this thread (a through d) in the "Best Answer" post. This is a very popular scam here that has been going on for years. eBay does not provided any policy or directions on what you should do and the things that work are forever changing.
Read this, and come back for additional information. There have been 23 more cases logged here since that post.
https://community.ebay.com/t5/Buying/Seller-is-a-Liar-and-Cheat/m-p/35108131#M522799
Are you saying that you got NONE of those products?
eburtonlab
·1 year ago@argusguy
If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.
If you can obtain hard copy documentation that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.