All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
    • Buying & SellingChevronRightIcon
    • BuyingChevronRightIcon
    Never received item

    After several attempts to track down package and trying to get a refund, I was denied a refund after appeal. I went to the post office to try to get a resolution and was informed that the package that the seller claimed I had received was actually returned to and signed for by seller. Since there is no way to actually speak to anyone at the seller or at ebay, Ifigured I would try here.         

    ron-22463
    ron-22463
    3View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    12345jamesstamps

    12345jamesstamps

    ·1 year ago
    8707View listings

    'was actually returned to and signed by the seller'...and I assume package was supposed to be signed by you to receive it...if you a refuse a package usually the seller doesn't have to refund the buyer.

    We don't know the entire story but just an assumption...

     

                                           
    ron-22463

    ron-22463

    OP1 year ago
    3View listings

    No it wasn't supposed to be signed for and I didn't return to sender. It was deemed undeliverable and sent back to sender by the post office. It states free shipping on the sellers site, but doesn't specify how it will be shipped (USPS, UPS, FEDEX, etc.) if it was specified USPS I would have used a different address that receives postal shipping. The item is already posted for sale again, so they will get paid twice for it, its good for the seller & ebay , but the buyer really gets screwed over   

                                           
    kensgiftshop

    kensgiftshop

    ·1 year ago
    389View listings

    If USPS said it was returned to the seller and they signed for it, have them send you a letter stating that and use it to appeal the case.

                                           
    ron-22463

    ron-22463

    OP1 year ago
    3View listings

    I can do you one better , I just looked on ebay for the same item and the one I returned is up for sale right now . I know its the one I purchased because I wrote the VIN down in case I needed it for programming

                                           
    ron-22463

    ron-22463

    OP1 year ago
    3View listings

    And after informing ebay that the item was already listed again for sale they basically said oh well  

                                           
                                                                                     
    •                                                              
    •                                                              
    •