Misleading item quantities "2X" | Buying

the-gasman-cometh · 2023-01-11T17:30:57.778000Z

Hi A pair of silicone air fryer liners purchased off ebay with "2X" as the first word of the title ended up with only a single item in the package. The seller reponded firstly saying that I had bought a single "piece".This was despite the item's photos showing multiple views of the object in pairs. The seller's response included a screenshot neatly avoiding the "2X" in the title and with a cherry picked photo of a single item. When I pressed them again they said:"Dear Friend, ok, have given feedback to the platform and operations on this issue. As you can see, the links to other shops on the platform are set up in the same way. We are in the process of optimising our links. Sincere greetings." Not so sincere as to ship another item though!The only recourse I have is to send the item back, but of course this doesn't fix the actual problem. Ebay's link to "Report an item" doesn't give any opportunity to say what is wrong - it's left up to Ebay to diagnose it for themselves, which I think would be hard given the rather vague category of "Search and browse manipulation" and especially since they don't know exactly what will be shipped. The shop describes the seller's location as China but the despatch was from the UK. From looking at other listings there seem to be multiple sellers in China with the same item and they all have variations of the same misleading descriptions to a varying degree.Is this a concerted attempt to deceive, based on a cynical linguistic mistake by the faceless and blameless "platform"?

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Misleading item quantities "2X" | Buying | eBay Community