Lost package | Buying | eBay Community

virvrnink-0 · 2025-09-01T10:21:06.015000Z

Hello, what should I do in a situation where a seller has sent an order in two separate packages under the same tracking number, but only one package has been delivered? Based on the markings on the package, two packages arrived at the eBay distribution terminal, but only one was forwarded from there. Customer service only replies that according to their tracking, the order has been delivered and refuses to investigate the missing package at all.

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