item stolen-ebay responsible in part | Buying

rimbaud_usa · 2024-01-17T16:16:37.689000Z

package last week stolen from building. waited all day. when finally i received a notice it arrived after 7pm, i looked. nothing. then i received message from usps. arrival time after 4 pm. so i realized due to the difference in ca. time to the east coast, 3 hours there was some mix up. i had been waiting all day. called usps, they said seller must open case. called ebay they said since usps said delivered i would get no refund. called police, they said with no photo evidence don't bother to open a case. the super of building gave me only one video clip. the camera is out of range by the mail boxes. it showed a female with hat pulled down and long coat shortly after the time package arrived. (within seconds), but you cannot see her take it and due to the 3 hour time delay tho i was upstairs waiting for the package i had no idea it was being stolen as i was waiting. my main complaint is that ebay now makes it so difficult to actually speak to someone on a phone you are basically left to ponder. so i'm 119.00 out of luck and future purchases are in doubt without a system where i can at least be assured i will be notified when it arrives accurately. again i had been constantly checking my phone, and on the ebay website and usps to see when it arrived. not till 7 which was 3 hours off.

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