Item not as described snafu
I purchased a lot of 16 silver coins from a seller, these were world coins but mostly 3 and 6 pence (aussie) mid 1940s in pretty good condition. I wanted them to finish filling up a roll. There were a few token silver coins besides the pence that were going into the cull silver stacks. It seemed like a decent deal so I snatched it up. Shipping was quick so I was happy. Until I inspected the coins...
What I received was a bit different than what was listed. Instead of getting 16 silver coins like I thought I was getting it was 10 silver mid 1940s 3 and 6 pence coins and 3 copper nickel coins. I tried conversing with the seller to see if it was just an oversight. No mistakes apparently, I read the listing right but I interpreted it wrong, the part of the listing that said "silver" only meant the color of the coins is silver, so it's on me that I assumed the coins were made of silver since she had it described as "composition - Silver" with pics of all silver coins.
Can a seller actually use that as a viable excuse to block a refund attempt? This is the first time I've ever seen such a blatant lie by a seller. It makes me think that the seller had this excuse waiting in the wings. How can you trust a seller after that? I hope enough buyers see this warning so it doesn't happen to them too.
 
deltilogical
·3 years agoI think your purchase was described: "silver World coin lot of-16.." - no excuses, that is for 16 coins of silver. Seller is accepting your refund, but if they relist the lot the same way they'll get the same complaint. blurry pictures.
Also, did I read right, you were shorted 3 coins out of the promised 16? That right there is a NAD
"Instead of getting 16 silver coins like I thought I was getting it was 10 silver mid 1940s 3 and 6 pence coins and 3 copper nickel coins"
sir.koinz
OP3 years agoYes that is correct I only received 13 coins, 3 of which were Cu-Ni. I would have liked to keep the 10 silver coins and just accept the 3 that I was owed after shipping the non silver Coins back to the seller but when I suggested that I was told all or nothing, so I packed up all the coins to ship, although I still haven't shipped them, I'm trying to determine if the silver coins I did receive are worth the $38 I paid for them. I know they are not monetarily speaking but their value to me might, and I have yet to make a decision, about 5 more days to be precise...
ed8108
·3 years agoA very old seller trick
Bronze, silver, brass, gold - & the title or description fails to inform you - it's the color not the metal
sir.koinz
OP3 years agoKind of reminded me of being a kid at the fair
kathiec
·3 years agoEbay has strong rules about using the words gold and silver to indicate color rather than metal. I'm most familiar with the rules in regards to jewelry listings, but I'm sure they also apply to coins. In jewelry you're supposed to use the words goldtone and silvertone for color; gold and silver refer to metal. So even if eBay didn't automatically side with buyers 99% of time (which they do) you would win the case anyway.
sir.koinz
OP3 years agoI agree with you 100%, if a seller is mixing words like that I'm going to keep scrolling from now on, thank you
spark-chaser1
·3 years agoThe seller blaming you for misconstruing their ambiguous listing is a bit janky.
In my mind, when dealing with anything containing precious metals, it is vitally important to be very clear in the description just what it is that you are getting.
If a coin isn't silver, the word " silver" shouldn't be used in the description, period. A cupro-nickel coin is just that. And it's even worse when the seller is intermixing a lot containing " silver colored" coins with actual silver coins. It's a recipe for disaster.
I think that your argument is valid, and glad that the seller will make good on the return. They will also do well to change their descriptions from here on out to more clearly reflect just what the buyer is getting without having to read between the lines.
sir.koinz
OP3 years agoI agree 100% thank you!