Is Counterfeits on eBay allowed??
I report few times on some selling items clearly not Genuine , Unbranded auto parts which can cause damages to cars .Those are Counterfeit copies selling for cheap and mainly from China.
My reports got Responses from AI who don't see any violations of eBay policy... Is this a joke ?
6 comments
eburtonlab
·11 months agoCounterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.
The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.
It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.
Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.
Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.
As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.
Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.
Instead of reporting the listing, report the seller here:
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
bonanza125
·11 months ago"My reports got Responses from AI who don't see any violations of eBay policy... Is this a joke ?"
You did your job. Reporting any counterfeits you see. Ebay agents are not experts. It was determined there wasn't enough evidence for removal. As an expert which you are you know its counterfeit so don't buy it.
christworks
·11 months agoThank you for publically announcing that you are a tattle tale. It is one thing for a buyer to report a seller who lied, misrepresented their listing, did not honor a return they are supposed to honor, or other bad behavior that impacted them personally. It is an entirely different thing when someone - be it buyer or seller - goes around and reports people for no other reason other than to think they are the eBay policy police. If a listing clearly violates policy in a grotesque way (someone is selling something can is truly harmful), I would even understand that. Here, based on your listings, you are a competitor trying to shut down your competition. That puts a really bad taste in my mouth.
After market parts are allowed. As long as a seller isn't misrepresenting and saying something is OEM Honda when it really isn't, they are likely fine. Either way, it isn't the place of other sellers to do eBay's job for them, especially when those other sellers are direct competitors. Focus on doing your job well, keep branding that you have OEM parts, have competitive prices, and you won't have to worry about not getting business. Having said that, there will always be demand for after market parts and there are buyers who are perfectly okay with them. Those are not your buyers, no matter how many listings you report.
mudshark61369
·11 months ago@christworks ,
"Thank you for publically announcing that you are a tattle tale. It is one thing for a buyer to report a seller who lied, misrepresented their listing, did not honor a return they are supposed to honor, or other bad behavior that impacted them personally. It is an entirely different thing when someone - be it buyer or seller - goes around and reports people for no other reason other than to think they are the eBay policy police.
christworks
·11 months agoFirst, let's get something straight. I do not think nor attempt to police anything. I have my opinion which I am allowed to state on a public forum. You are attacking me for giving my opinion, which makes you the person who is trying to police content.
The only other person I see attempting to police anything is the OP. I did not see any other posts by them. Maybe they did. Maybe they didn't. I am commenting on what I did see, which did not include any information about receiving counterfeit parts that damaged their car. Assuming they did make such a post elsewhere, I don't believe them.
This person sells auto parts and takes steps to promote their business that they only sell OEM auto parts. Why would that same person who takes pride in only selling OEM auto parts then turn around and buy unbranded parts for their own personal vehicle? Of course they wouldn't. In fact, the content of their post in this thread makes clear they know how to spot counterfeit items, which is why they are reporting them. This is not someone who got scammed. This is a competitor trying to knock out their competition. That makes them a tattle tale in my book, and I find their actions slimy. You can disagree with me, and that's fine.
Next, I clearly stated in my original post the following: It is one thing for a buyer to report a seller who lied, misrepresented their listing, did not honor a return they are supposed to honor, or other bad behavior that impacted them personally.
Here is what you said: ," ebay wants to know if someone receives a counterfeit item from a listing that is still active, no matter if the person making the report sells items in the same category as the seller or not."
How is what I said any different from you? I made a clear distinction between a buyer who is misled or lied to and a competitor of the same items. I do not believe this OP ordered counterfeit parts and had their vehicle damaged. They may have ordered counterfeit parts to try to screw the other seller over, but I don't believe for one second they would have installed them in their vehicle because their own listings and the leading post in this thread contradict that.
kathiec
·11 months ago@owerstokdeel
There are about 2 billion listings on eBay, and eBay has physically examined the merchandise in zero of them. So one report that a listing is counterfeit won't be acted on. EBay has no idea of your level of expertise on the subject or whether you're a competitor trying to shut down the competition. If a large number of people report a single listing the outcome of the reports may be different.
What does get eBay's attention is 'item not as described' Money Back Guarantee cases. Just a few of those can result in penalties ranging from higher fees to loss of selling privileges. And honestly, there's an aspect of personal responsibility at work here, namely that at a certain point buyers need to be smart enough to not buy cheap car parts from China.