There is a process. You need to file an "Item not described" case against the seller you purchased it from and print out the label to return them. Then once returned the seller will need to issue a refund. If they don't in 4 days then have Ebay step in.
krazzykats
·5 months agoHow to return an item
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kathiec
·5 months ago@marilygree6
You're covered by eBay's Money Back Guarantee. This might be a good time to read up on it:
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
bonanza125
·5 months agoThere is a process. You need to file an "Item not described" case against the seller you purchased it from and print out the label to return them. Then once returned the seller will need to issue a refund. If they don't in 4 days then have Ebay step in.