Locked
Discussion interactions are currently paused.
I tried contacting seller. i tried contacting fedex; i tried conacting ebay. i feel like im playing
I tried contacting seller. i tried contacting fedex; i tried conacting ebay. i feel like im playing duck duck goose. somehow respond.
16 comments
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
r_lresale
·2 years ago@jedek_21
That listing said free 2-4 day shipping with a handling time of 1 business day. The free shipping option was USPS ground advantage so If the seller put it in the mail the day you ordered the earliest would be the 26th but probably the 28th which is within stated time.
mudshark61369
·2 years ago@jedek_21
You replied to my post writing:
"I ordered something with a two day fee and after the purchase now getting it after Christmas".
Are you getting your info by opening the listing from your purchase history? If you are it will show an estimated delivery time frame starting from the day you are viewing the info. If you click on the order details button it will show the date of delivery from the day you paid. I think I found the listing you bought from when I look today it shows a FedEx 2 day delivery between the 27th & 28th, since it wouldn't ship until the 26 if bought today.
You still are not giving us enough information to go by. What day and at what time did you pay for the item? If this is about a phone you bought, the seller usually ships within a day of receiving payment.
If it was after business hours EST when you paid the seller could have shipped two days later and have been within their handling time. Ex: you paid on Wed. night, the seller would not have to ship until Friday.
The service you chose was FedEx 2 day and unless they are delivering on Sunday this weekend, It will not arrive until after Christmas. Probably on the 26th.
stainlessenginecovers
·2 years agoDid you buy a phone?
Did you buy it yesterday?
If so, 2 day is WORKING DAYS and since buying on Thursday- they would count 2 days: Friday then Tuesday since Sat, Sun, Mon are weekend/holiday days- delivering on Tuesday.
Although could still show up, but again, depends on when you ordered.
reallynicestamps
·2 years agoThe phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://www.instagram.com/ebayforsellers/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
soh.maryl
·2 years agoIf you need advice or help from us, you will need to return and give absolutely all the relevant details of your problem. Telling us the entities you've contacted doesn't offer much useful information.
Unavailable member
·2 years agoYour post is lacking in information….why are you trying to contact seller, FedEx and eBay?