I think I double bought an item. Can't figure out how to cancel one of them.

I clicked on the pay button, got a message that something was wrong with by card. Now my card shows a pending charge and a regular charge for the amount i intended to spend. I don't know if I double bought or not.

leonardaclapp

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Posted 11 months ago·Last reply 11 months ago

1 comment

eburtonlab

·11 months ago

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@leonardaclapp

Check your Purchase History; if you purchased twice you should see two separate entries there.

If the first attempt did not go through, there may be a temporary payment hold for the total amount on your card. The hold should expire leaving the funds in your account so only one payment remains, if the transaction was not successfully completed.