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I accidentally bid on an item and the seller refused to cancel my order
Okay so I know this has been talked about, but here goes.
I was bidding on a collectible card and the last seconds, I bid one price and then bid again, but overbid by $900. The card went for less than $20 and of course I was the top bidder. The problem is I have a defected keyboard that doesn't type keys unless you press hard enough and I pressed the period button real fast, it didn't work I overbid by hundreds when I did not mean to. I should have lost the auction and that is okay. But I did not mean to bid that much over to win. I stopped at a few dollars before and gave up the auction.
Now I cancelled immediately and the seller said "Unfortunately, the seller let us know that they can no longer cancel this order."
I totally get the inconvenience for the seller. I know exactly what this is all about and time is money. But I do not want the item and I refuse to pay at the price it ended at or buying it and then listing it myself. If I have to get a strike, I guess I will embrace getting a strike. Now how do I refuse to pay and how long before Ebay marks me down for it? Can I still contact Ebay support to step in because this was an honest mistake and maybe not getting a strike? I don't want to hear how I am heartless or I caused a problem for the seller because it was not on purpose. Some buyers do this and do not mean at all to do it. This is another reason why if someone cancels right after winning a bid, the next buyer up who bid should automatically be given the rights to winning the bid.
kh-light
·9 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
gosimus
·9 months ago@huls09
< because it was not on purpose >
Granted that it wasn't deliberate, but it was negligent. You knew about the deficiency in your keyboard. I'm heartened to hear you acknowledge that you will deserve an unpaid item strike. As already informed, one strike won't hurt you, but if you earn a second one due to another keyboard malfunction, you will be seriously inconvenienced. It's possible that the key contacts could be deteriorated, but if you're lucky all they need is a cleaning. Would it be more cost effective to have the keyboard serviced or to have it replaced?
ccomic
·9 months agoCanceling bids during an auction is problematic because of bid shielding. If I had 3 shill accounts, I could bid $1, $999, and $1000 on an item. The max bid would show as $1000 for the auction duration. Then right at the end of the auction, cancel the $999 and $1000 bids, leaving $1 as the highest bid.
However as a seller, I would always allow a buyer to cancel after the auction, because if I didn't, I would just be inviting a hassle. Filing a deadbeat bidder report is fine, and it may make you feel vindicated, but you also run the risk that the buyer will pay you, smash the item when they get it, and then return it. Vindictiveness is a two way street. Better just to avoid the escalation entirely. Really, unless you think the bidding had malicious intent, where does the driving need for revenge come from on a mistake?
mudshark61369
·9 months ago@huls09 ,
If you open the link below one of the first things you see is:
"Remember, a bid is a binding contract. When you bid on an item in an auction, you're committing to buy it if you win".
https://www.ebay.com/help/buying/bidding/bidding?id=4003
Because your bid entered you into a contract, you cannot unilaterally cancel it. All parties to the contract have to agree when cancellation is requested.
"This is another reason why if someone cancels right after winning a bid, the next buyer up who bid should automatically be given the rights to winning the bid".
Sellers can send a second chance offer to the next highest bidder, but very few accept them. Many may already have moved on to the next available item's auction. So the seller has to wait for a reply or until the offer expires and take the time relist the auction again. Some who receive 2nd chance offers may think a shill was used to run up the price, so not only will they not respond they may make a note not to bid on that seller's items again.
"Now how do I refuse to pay and how long before Ebay marks me down for it?"
You just do not Pay! The seller can cancel after 4 days if the bidder who, will get reminders, doesn't pay. Immediately after that the strike is entered on their account, and will stay there for 12 months.
"Can I still contact Ebay support to step in because this was an honest mistake and maybe not getting a strike?"
Nope! can't be done.
If it could all sorts of people would try to get the strikes removed claiming they made a mistake often because they found an item for less.