Horrible EBAY customer service | Buying

zhoolka · 2024-01-28T16:11:31.443000Z

I have ordered an item on eBay. The item has been paid for. It has not arrived. I can see it in my purchase history. In "other actions" on this item I have no option to open a case. If I try to open a case EBAY does not show it to me in the list of orders (even though I see it in my purchase history). Automated phone service gives me an option to get a link to exactly the page that does not show this item in the list of orders. I have no option to contact Ebay, I have no option to call or chat to anyone. What kind of customer service is that???

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Horrible EBAY customer service | Buying | eBay Community