Gift Card Issue
I spoke to ebay customer service about a defective gift card. I followed their instructions to uploadrequired information, but have received no feedback.
1 comment
I spoke to ebay customer service about a defective gift card. I followed their instructions to uploadrequired information, but have received no feedback.
ferncliff-39
·8 months ago@mxsyrkett
Contact them again to follow up -
Open this Help page on Gift cards
-At the bottom Click on "Contact us"
-In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow
-Keep typing "AGENT" to any bot questions.
-In the box [Yes/Something else] click on "Yes"
-You should then see the options to Chat live with an agent, or have them call you, depending on agent availability.
Note: The Call Back option doesn't always work if your carrier blocks spam/telemarketing calls.
With the live Chat option eBay will automatically email you a transcript.