Getting Scammed
I got scammed on eBay, I bought this “item†on July 3rd, that never come.
The seller gave me a tracking id that is from fedex, I checked on the website and it shows that the package have been send on july 2 and arrived July 3, but how it is possible if I buy the item on July 3?
So I contact the seller, they never answer me, I wait the 3 days that eBay says and no answer, so I ask for help on eBay and the answer me that the seller send the item and everything is OK so they close the case, then I open and appeal they “check†again and send me the same answer, I don’t understand how it works, but I show them all the proof that the item isn’t arrived , the tracking id is from other person and the dates doesn’t make sense. But they still gone me the same answer. How can I proceed ? Because it’s a 267,00$ purchase and I really need to get my money back ðŸ˜
krazzykats
·2 years agoFrom all I have read about fake tracking scam so far, the best action is to get proof from the carrier that it was not delivered to "your" address. The carrier may not give you the address it was delivered to but can verify it was not shipped to you.
Seems this defense piece will probably get your money back if you are defrauded by the "fake tracking scam".
Guess you can buy anything on the internet these days.😵
krazzykats
·2 years agoApparently, sellers can buy active tracking numbers that belong to packages set to arrive in the general vicinity of someone's home. And the sellers use those numbers to claim that they sent the package to their customers who live in those same cities.
krazzykats
·2 years agoGet help with an item that hasn't arrived | eBay
ittybitnot
·2 years ago@krazzykats
That link provides information that is NOT relevant to a "fake tracking scam" scenario. Any INR claims or appeals made through eBay or the regular chat or call back reps will be denied because there is a record of delivery (albeit fake) associated with that transaction. eBay will never look to see that the tracking was initiated BEFORE THE BUYER EVEN PAID FOR THE ITEM.
If the buyer should file with PayPal or their credit card for INR, the claim is submitted to eBay and eBay replies with the same fake tracking number that shows "delivered" and the victim will lose again.
@maroj53
Give eBay one more shot at this. Contact them through one of these portals. Use the blue message button on this page:
https://www.facebook.com/eBay/
OR one of these:
https://www.instagram.com/ebayforsellers/
https://x.com/askebay
You need to explain that you are having a FAKE TRACKING SCAM ISSUE, with the tracking number being issued BEFORE you even paid for the product.
Come back here for next steps if they don't provide you a refund.
12345jamesstamps
·2 years ago"send on July 2 and arrived July 3"....I find it hard to believe you saw this on FedEx website.
Item has to be picked up by seller and taken to location where it gets transported...almost impossible for this to happen in 24 hours unless a seller paid a fortune to have such an item delivered overnight. I even think 24 hours might be impossible.
yo0339
·2 years agoItem don't has to be picked up by seller @12345jamesstamps to taken to location where it gets transported.
A scammer-seller just uploads another tracking number that's
1. already in transit,
2. paid by somebody else,
3. for delivery in under 24 hours.
It's not the scammer-seller's package. They're borrowing the tracking number on that package, to fake the delivery of the OP's item.
An example is a new phone. It's shipped via FedEx Standard Overnight in the afternoon, and arrives the next morning so you can start using your new phone. It weighs under 1 pound, like this:
If the scammer-seller got hold of this phone's tracking number, or the tracking off of any other package headed to the OP's city, they could upload that tracking number to fake the delivery of the OP's item.
One way the scammer-sellers get these tracking numbers is from all those websites where everyone enters their tracking numbers to track their packages, then those websites selll the tracking numbers to the scammer-sellers.
krazzykats
·2 years ago@yo0339 wrote:
"One way the scammer-sellers get these tracking numbers is from all those websites where everyone enters their tracking numbers to track their packages, then those websites sell the tracking numbers to the scammer-sellers."
I found that part of your comment very interesting and wanted to add:
Some people might use other sites for various reasons, such as comparing shipping rates across multiple carriers, accessing additional services like package tracking or insurance, or finding discounts and promotions. These third-party sites can offer convenience and sometimes better deals, but it's always important to ensure they are reputable and secure.
mudshark61369
·2 years ago@maroj53,
eBay's automated Item Not Received (INR) system which is the first level you reach when filing an INR dispute, can only look at tracking for a Delivered scan, and if it sees one it closes it as having been delivered.
When you Appealed did you say the label was created before you made the purchase or include a screen shot of the tracking information that showed the label as being created the day before you made the purchase? If you didn't that's why the appeal failed.
You can try contacting ebay through their Face Book site (link below) In the first page use the blue send a message button. Spell out what happened giving the ebay item number, the seller's username, the date you paid for the item then include a screen shot of the tracking info showing the label was printed on July 2nd, the day before you made the purchase, with delivery on July 3. end the note by giving your real and ebay username. You should hear back from them within 24 hours.
https://www.facebook.com/eBayForBusiness
eBay's FB reps have the power to authorize a refund