Fraudulent account
I tried to purchase an item from a seller and I became suspicious and started reading reviews. I tried to cancel but they said it was shipped but the tracking number wasn’t for any US based carrier and I questioned the seller who sent me a FedX tracking number for a package that weighed 45lbs . I have a FedX account so I tried to get it held at a location and it said that my address wasn’t the correct shipping location. I haven’t been able to get any response from eBay they keep saying seller protection it’s more like they are accessories to the crime
5 comments
mudshark61369
·2 years ago@randy464465,
"I tried to purchase an item from a seller and I became suspicious and started reading reviews".
Hopefully, you now realize the time to check a seller's feedback profile (reviews) is Before buying from one. You should do that before buying from any seller, no matter what their feedback percentage is. You can avoid many problems by not buying from sellers located in China.
"I tried to cancel but they said it was shipped but the tracking number wasn’t for any US based carrier and I questioned the seller who sent me a FedX tracking number for a package that weighed 45lbs . I have a FedX account so I tried to get it held at a location and it said that my address wasn’t the correct shipping location".
Usually it is China based sellers whose orders are almost immediately transmitted to a warehouse, that automatically selects a shipping service and uploads tracking to the order. The unrecognizable one was the international shipping from china most likely a shipper that partners with FedEx for domestic delivery. Once you buy an item you cannot unilaterally cancel the transaction, you can only send request to the seller, but they are not required to agree to the request.
You have part of the information that you need to win a dispute, and if you go to your FedEx account add your address to the tracking number search it shows untraceable because your address is not on the label. You should try printing out that page or take a screen shot, of the page making sure the FedEx site's URL address is in it.
"I haven’t been able to get any response from eBay they keep saying seller protection it’s more like they are accessories to the crime".
You cannot file a dispute with ebay until the last estimated delivery date has passed by one day, or there is a delivered scan. When you file the dispute, it is initially looked at by a computer, that can only check a tracking number for a Delivered scan, and when it sees one, it will be denied. Due to FedEx's privacy policies ebay not being a partner to the transaction as the sender or recipient they cannot access the label info. In the message you receive saying the dispute was denied, there should be an appeal button, use it to write out what happened and add the tracking/label info from the FedEx site. eBay may not accept the page scan or screen shot, so you should also get a note in writing on FedEx stationary as a back up. To do that open the link below click on the Go to Best Answer button and read the directions I wrote out on what to do. One thing not in the directions is, besides taking a printout or a device with your order details. would be to bring the printout or screen shot of the FedEx, page as well. That may get the clerk to write the note. You may even want to ask them to go to their site with the tracking number and the Order address, to get the label and package type/size/weight info.
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/34179867#M470545
FYI, 90% of the fake tracking number scams perpetrated on this site and others are from foreign based sellers, and they use FedEx and UPS to do that because of their privacy policies.
randy464465
OP2 years agoIf eBay would have a better suspicious activity reporting system this could have been stopped before they scammed someone else . eBay is making a percentage on the sale so they are a co conspirators. Maybe
a class action lawsuit would help them pay attention.
kathiec
·2 years agoIf eBay had a "better suspicious activity reporting system" I can tell you exactly what would happen. It would be overwhelmed with sellers reporting their competition and buyers reporting sellers who didn't ship within three hours or had tracking that the carrier didn't update, and soon it would simply cease to function. As for a class action lawsuit, talk is cheap. Good luck finding a lawyer to file it.
eburtonlab
·2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Good advice for dealing with false tracking can be found in the marked solution to this thread:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.
lady_madonna
·2 years ago@randy464465
The time to read reviews is before you decide to purchase.
What is the estimated date of delivery as shown in your Purchase History? Has that date passed yet?
According to Ebay's Money Back Guarantee, IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.