Fake Autographs & No eBay Support - FRAUD | Buying

infinsqr · 2024-12-30T17:07:15.008000Z

In September, I was talking to an eBay agent about how confident should I be to purchase off eBay any autographs. The Agent told me that I should be confident with buying autographs on eBay - 'nothing to worry about'. I bought a set of Autographs from eBay on a 8x10 poster. In November, I went to RICC to get it signed by one last actor to complete the set. The actor's people said "At least one is a fake" and told me to see JSA. JSA said to report this to eBay to get your money. The Seller gave me back my money without any issues. I gave neutral feedback stating the problem. GREAT! However, that experience made me worry so I took another autograph (that I had bought in September from someone in AUS) to my next convention on December 15 where JSA would be present. I found that one was FAKE too. I couldn't process a return the normal way so I went to eBay's fraud department (at least that's my guess - but was told it was a 'specialized' department). The agent was lovely and said even if it is after 30 days that eBay will refund due to the Fake item but first we have to follow certain steps (like reaching out to the seller). I followed the directions. Today, I spoke to 3 people (including KaCEE who is a manager who dropped my convo). I was told they cannot do anything to help me and that the seller will be reviewed. REVIEWED I thought? If I find something to be FAKE, buyers should a right to bring it to eBay - show the item is the same as the picture and get their money back for at least 3 months (I don't go to these conventions a lot and I was new to finding a honest person who could tell me things are real). I would even have appreciated an eBay credit for that amount so I can purchase other items. I got 3 agents that told me you have missed the window of a 30 day money back return. I am sitting here going I am the victim of FRAUD on YOUR SITE asking for help with over 20 years on YOUR SITE. WOW.

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Fake Autographs & No eBay Support - FRAUD | Buying | eBay Community