Extremely unreliable seller
Has this ever occurred to anyone?
A seller sold a book to me, and I paid for it. But then he didn't ship the item for four days. In the end, he never did. He claimed he couldn't post it for some vague reason involving insurance or tracking. Which is weird since he gave the USPS First Class Mail as a shipment option.
I get parcels anytime via FedEx, USPS, UPS, Ebay Global Shipping Program, etc, etc. So I suggested that he use Ebay Global Shipping Program. No reply. I offered to pay extra for shipment. No reply.
Communication was very minimal, and all my offers for help or even extra payment were not addressed! Very disappointed in this extremely untrustworthy seller. What can you do in a situation like this? Is there any way to force the seller to go through with the deal once the sale is made?
fab_finds4u
·2 years agoFeedback should be the last thing, after you received your item or a refund.
If you saw USPS First Class shipping then I don't believe the seller was set up to ship to the Netherlands. That is a domestic shipping method.
You would have to ask the seller to cancel the transaction and list it with eBay International Shipping because they aren't allowed to ask you for more money to ship. You can't offer more money either because paying would be outside of eBay and thus, fee avoidance.
and looking up a shipping cost from the Netherlands is impossible because the USPS shipping calculator asks for a tariff code which I am positive the seller wouldn't know.
What I am getting at is I think you were a little hasty in leaving the seller negative feedback. You can bet your hindquarters after seeing the neg they would not relist it in EIS for you.
redleash
·2 years agoIf the seller put the item up for sale and received the money, then Ebay should FORCE the seller to send the item. How? Charge them 2x 4x 10x the cost to incentivize the shipping.
And then BAN THEM FROM SELLING. As a buyer whose seller is paid and will not ship OR communicate, buyers have had enough **bleep**.
junkinabox
·2 years agoPer eBay's MBG, you have 30 days after the last estimated delivery date to open an item INR case.
soh.maryl
·2 years agoPer eBay's MBG, you have 30 days after the last estimated delivery date to open an item not received case. Did you do that?
And, no, there is no way to force the seller to go through with the deal.
spark-chaser1
·2 years agoIt happens. I have two seperate international orders that are entering their second months with the respective sellers showing nothing more than initial tracking numbers created.
Both orders are far, far, FAR beyond their listed three- day handling times, and no courtesy communications by the sellers to explain what is happening, nor answering direct communications by myself.
THIS IS THE IMPORTANT PART-both orders are about to reach their maximum estimated delivery dates. This is the only thing I would concern myself with at this point. When these dates arrive I will be forced to open INR claims, and attempt to recoup my funds that are currently being treated as interest- free loans by said sellers.
this should be the case with you too. Wait until the EDD arrives and THEN file the MBG claim as an Item Not Received .
megafo_8472
·2 years agoYou think 4 days is bad? I've had sellers who waited TEN DAYS before shipping.
kathiec
·2 years agoEbay allows sellers to choose a shipping time between 1 day and 30 days. It's up to buyers to look for the seller's handling time as well as the estimated delivery dates on the listing. If they're unacceptable the solution is to hit the back button.
12345jamesstamps
·2 years agoSeller probably looked at feedbacks you "left for other sellers" and decided not to mail it.
fortean2013
OP2 years agoI hope your day is progressing better now you've vented your inner vinegar.
stainlessenginecovers
·2 years ago@fortean2013 you are not allowed to name and shame (but before it gets removed I was able to locate seller)
Seller is a very smalltime seller (2 listings) with an $850 book and probably did NOT want to sell it outside the US. Seller is unaware that when they 'relisted' it still says 'worldwide' which again, obviously doesn't trust an overseas sale on such an expensive book as well as EIS (Global Shipping) would probably
a.) not accept a high dollar 'used' book
b.) seller doesn't have enough business (nothing sold past 90 days) to probably qualify for EIS (Global) so probably not an option).
fortean2013
OP2 years agoBut the seller sold it to me, knowing full well I'm outside the US. I get shipments from the US through Ebay all the time, by the way. But thank you for your reply!
megafo_8472
·2 years agoFortean, a lot has changed in the past 2 years. Shipping costs here in the US have gone absolutely insane, which might be why the seller backed out. If it costs me more than double the price to ship a helmet to someone here in the US now versus what it used to be (68 now vs 23 before), imagine how much more expensive it's become to ship from US to some other country. 😞
stainlessenginecovers
·2 years agoHe didn't 'sell it' to you, he had it listed and again, probably does NOT realize he has such an expensive item listed as 'worldwide' (and even relisted it that way) so I'm only guessing that it what happened (and will continue should another 'non US' buyer buy it again.
kensgiftshop
·2 years agoUnless you had contact with the seller before buying, they have no idea where a buyer is located until after the transaction.
If if it's the listing I looked at, the seller has a 3 day handling time.
If it was bought on Friday, they have 3 business days to ship, which would make it Wednesday when they had to get it shipped out.
kensgiftshop
·2 years agoNo, there's no way to force the seller to go through with the deal.
All you can do is use the MBG to get your money back.
fortean2013
OP2 years agoThank you for your reply!