Locked
Discussion interactions are currently paused.
Error when trying to message seller
Not sure if this is the source of the error or not but...
What is the end point of the messaging window for contacting sellers from the order summary/purchase history feedback page? And by that I mean days from the order being placed/payment being made.
I want to contact a seller about some items that haven't arrived yet, DO still have valid tracking, but that have passed the 60 day window that the feedback page caps at before requiring you to select 2021.
Also, I've bought several items from them before without issue. These purchases just didn't meet the cumulative threshold that they use for an automatic upgrade to FedEx shipping, and I didn't opt to pay extra.
They were shipped with Japan Post standard shipping (overseas cargo shipping), and the seller informed me ahead of time that JP standard would take 6 to 8 weeks. I know since then standard oversea shipping has only slowed down even more, so I fully expect the shipping to run even later. But I want to check if they've heard anything on their end.
Unfortunately, when I tried to use the Contact Seller link in my Purchase History page Ebay kept giving me a Oops! Something Went Wrong! Please try again later! error message.
Is this an issue with the age of the order I'm trying to contact the seller about?
Or is it a messaging glitch?
Any assistance would be greatly appreciated. Thanks.
jennifer_piehl88
·1 year agonot working for me. i've tried everything and keep getting a 'temporary error' message for the last 10 hours. this person and i have been communicating about an item i was selling but due to an emergency in my town.. i was not able to sell it since i was displaced. we talked last month and still on track to be able to sell and ship the item but now i cannot seem to get a message sent. i am able to send other messages. this is the only way i have to communicate with him so.. i'm not sure what else to do.
mudshark61369
·1 year ago@jennifer_piehl88 ,
You posted your issue on an almost 4 year old topic, which will soon be locked to further replies. You may get answers on the topic you posted on the Technical Issues board.
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Message-error-quot-Looks-like-something-went-wrong-Please-try/m-p/35196565#M144484
kh-laura
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.