eBay supports seller fraud!!!!
I just want everybody to know that I'm actively searching for and reporting fraud on eBay to the FTC and FBI since eBay refuses to do anything about it and could also be charged with running an organized crime ring because they know it going on and do nothing about it!!!!!
So beware eBay has problems and just string you along...well I'm done being run around! I've been ripped off by sellers and lied to as well!
26 comments
smo6367
OP3 years agoIt's ok...I've turned this over to the authorities and with their cooperation I was able to get my money back after giving them proof of what is going on. I'm done with eBay anyway. I get better shipping info and better prices elsewhere so I'm not even worried about it anymore. It's really bad that I had to involve law enforcement to get my money but not my problem anymore.
myangelandmyprincess
·3 years agoI'm curious how you got a refund by going through authorities...
maxine*j
·3 years agoPlease, please, please give us the details! I'm sure other buyers want to know just what you did, and how you did it, that resulted in law enforcement getting involved to such a way as to result in eBay refunding your money.
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dryophelia
·3 years ago@smo6367
Law enforcement? Seriously?
What was the crime? How long was the trial? Did you represent yourself?
That must have taken years to go through the judicial system, especially if the ‘criminal’ was in another country.
Glad it worked out for you, but eBay’s Money Back Guarantee would have only taken a couple weeks.
maxine*j
·3 years agoWell, based on the original post, it went something like this:
FBI agent to someone at eBay: "Looks like you're running an organized crime ring there, but if you refund this guy's money we'll back off."
Someone at eBay to FBI agent: "We're refunding the buyer right now, okay?"
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maxine*j
·3 years agoFrom the eBay User Agreement, the terms of which you accepted when you created an eBay account:
"... eBay is not a party to contracts for sale between third-party sellers and buyers, nor is eBay a traditional auctioneer.
"... We may help facilitate the resolution of disputes between buyers and sellers through various programs. Unless otherwise expressly provided, eBay has no control over and does not guarantee: the existence, quality, safety, or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item."
https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259#3
kensgiftshop
·3 years agoYou could solve a lot of your problems by looking at the sellers feedback and quit buying from Chinese sellers.
bonjourami
·3 years agoI would also suggest you start vetting your sellers. If a seller has a lot of negative feedbacks for poor service, most likely you will get poor service too. Also be careful buying from China, cheaper is not always better.
monroe67
·3 years agoMy selling ID does not participate in any fraudulent or criminal activities, neither organized nor disorganized.
However, I want to protect you, as a potential buyer, from such an experience if you should ever think of buying from me.
So I will take the proper steps to prevent you from further loss or victimhood, at least in relation to my listings.
Fortunately, those steps will also obviate my involvement in any FTC or FBI investigation you might request.
So, I guess I thank you for this notice?
mtgraves7984
·3 years agoMine, either. So, mine, too. Oh, and me, too. ðŸ˜
oszika
·3 years agoI'm one of the who knows how many millions of eBay sellers. You're accusing us and eBay with crimes that may be committed by a few bad apples. Be specific, please.
stuff4divas
·3 years ago@smo6367
what happened? maybe we can help if you explain your situation to us.
smo6367
OP3 years agoI bought one item described as new and upon arrival a simple inspection found pieces from previous use and had to send it to the manufacturer to get refurbished so I could use it. This cost extra money out of my pocket over what I paid for it. SEVERAL times I've been lied to about the items location and origin plus the shipping is a nightmare and you don't get complete and valid shipping information. I put this to a test myself and ordered a package from the Netherlands outside ebay after placing an order with eBay seller stating item was in the USA....I already have the package from the Netherlands but still waiting for the one from the USA that eBay has been giving proof that the ad is false plus they have proof from the incomplete tracking but do nothing about it. This is not the first time this has happened to me. So yes eBay is now responsible since they know and have proof this is going on but do nothing.
bonjourami
·3 years agoIf you receive an item not as described, you never send it back to the mfr, what a waste of time. You simply go to your transaction and open an item not as described case. The seller is responsible for providing you with a return label, and you will be refunded after return. If he does not send the label, on the fourth day ask Ebay to step in, and you will be refunded without having to return the item.
In your second complaint, if you dont receive your item a day or two after estimated delivery, go to your transaction and file an item not received case and Ebay will refund you.
As others have suggested, you really need to read up on Ebays money back guarantee for buyers, its always a slam dunk in their favor.
myangelandmyprincess
·3 years agoEasy fix would be file not as described
bonjourami
·3 years agoYou've had three transactions and left three negative or neutral comments because you dont understand the mbg. This does not bode well for you when sellers see your feedback left and will probably block you. You have made your Ebay shopping much more difficult than it needs to be, thats on you.
biggymoe
·3 years agoKind of sounds like eBay may not be the right place for you. There are many other shopping venues available.
mudshark61369
·3 years ago@smo6367,
With millions of new listings being posted daily from around the world on this site, do yo really think ebay can vet all of them? How are they supposed to know if a seller is properly describing an item or not, or giving the proper item location?
Since you obviously have not read the terms and time frames for using eBay's Money Back Guarantee (MBG) then do it now, and bookmark or save the link for future use. There are a couple of recent purchases you have left feedback for that you may still be able to use the MBG to get resolution for.
You also need to check the feedback profile pages of sellers, before buying from any of them. You do that by clicking on the number in ( ) to the right of their username, yours is currently (6). On the page that opens you can see a seller's country of registry, and there is a box that has the numbers of the 3 types of feedback a seller can receive. Clicking on the numbers of negatives and neutrals a seller has received will cause only those comments to be displayed. You may find that a seller who has a fair number of feedback and a 100% rating does not have any feedback for selling or has not received any in over a year. New and infrequent sellers often run into problems, because of their inexperience and lack of knowledge about ebay's policies.
FYI, Never go by a seller's feedback percentage alone. Go to your own feedback profile page and click on the feedback numbers of the seller's you've received feedback from. While a 95.7% rating may sound good for a high volume seller, by ebay's standards they are poor one. High volume ones who have less than a 98.6% rating should be avoided, especially if they are registered in China or have comments of items arriving from outside the U.S..
Besides reading the terms of the MBG, you can search for topics on these boards, about the various problems others have had. Most will have answers from the community on how to get resolution for them. Do check the posting dates of topics you read, and do not reply to ones over 6 months old. If a topic has a green check mark on it, it means the author accepted an answer as a solution. You'll see a button on the topic that will take you to that answer.
smo6367
OP3 years agoFraud is fraud. If eBay can't protect it's buyers from it they should close their doors. It's not proper business and direct violation of federal laws , and people that just roll over and do nothing about it are part of the problem. Stand up and protect yourselves from the ILLEGAL activities going on here!!!!!! eBay has been giving proof several times about what's going on and do absolutely nothing about it at all.
1786davycrockett
·3 years agoPerhaps you are not comprehending the level of responsibility and liability of eBay.
Suppose you are shopping inside a HUGE shopping mall, filled with millions and millions of different, individually owned stores. The owner of the shopping mall is not responsible or liable for any of the items available for sale from any of those merchants, all of whom are working independently of the shopping mall owner; but all of whom have contracted with the mall owner to operate within the law.
If you have a problem with one of the merchants in that shopping mall, you are entitled to take legal action against that merchant -- but NOT against the mall owner, who is not liable for the actions of the individual merchants who rent space from the mall owner, and who are not affiliated with the mall owner.
That's eBay, many times over: eBay is the "mall owner," who has simply provided a platform for millions of merchants, from all over the world, to sell their wares; and eBay expects each of those merchants to operate within the rules established by eBay. If a buyer has a problem with an item purchased on eBay, the buyer should follow the simple procedures outlined in the eBay Money Back Guarantee, and take action against the individual seller -- not eBay, the "mall owner" who has simply provided a space for selling.
The bottom line is simple: eBay sells NOTHING but platform space, and is not liable for the activities of its individual merchants.
mudshark61369
·3 years ago@smo6367,
eBay can protect a buyer if they read and follow the terms of the MBG. You may not end up with the item you hoped to get, but at least you will get a refund. That means you are not being defrauded.
As 1786davey.... alluded to; Do you blame Wallmart, Home Depot, Macy's or any other store or site when you buy an item and it doesn't perform as advertised, or is missing parts in the box, or the wrong item is sent? NO, you take it back or use the return shipping label from the site, and get a refund. When that happens on ebay you use the MBG and do not have to pay to return it. The seller is responsible for paying that cost. So please explain to me where the fraud is?
biggymoe
·3 years agoYou might want to reread the informative response from @mudshark61369
eBay protection, for users, is almost 100% in favor of the buyers, if you make yourself aware of the options.
smo6367
OP3 years agoI have read everything and no I don't blame Walmart or any of those you mentioned because those companies actually protect their customers from being taken advantage of in the first place. Plus I can also go into the store and take care of it myself without having a middle man ignoring the laws and knowingly let it happen. They have been giving PHYSICAL PROOF and provided the same themselves but still let it continue and these malls you are mentioning would evict ANY business doing this on their property. eBay is providing a money back guarantee but don't do anything to protect buyers in the first place and then do nothing when giving proof.
buyselljack2016
·3 years agoIn most situations, eBay can help to protect buyers, but only if the buyers use the avenues provided for that protection.
ajs_coins_and_alchemy
·3 years agoI highly doubt you have read this then ...
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
Buyers have 100% of the power... if they know how to use it.
built_on_bronze_age
·3 years agoBut their reputation is supporting buyer fraud.
hmm..