eBay showing “Best Sellers†and then random items. How do I fix it?
Yesterday, I was scrolling on eBay and all of a sudden when I went to search for Thurman Munson’s 1970 Topps Rookie, it shows only “Best Sellers for Thurman Munson’s 1970 Topps Rookie†and then below it random soccer cards and sometimes live bugs. How do I fix this problem?
2 comments
ittybitnot
·2 years ago@cpas83
It is an eBay issue. They love their AI, but apparently are not that good at it.
https://www.valueaddedresource.net/ebay-search-fails-trading-card-enthusiasts/
eburtonlab
·2 years ago@cpas83
Lots of folks searching for sports cards seem to be having an issue, particularly using the 6.168.0.2 version of the eBay app.
Possibly this is an iOS issue only? The Android 6.168.0.1 version of the app seems to be producing reasonable search results for me, and searching using a mobile browser works as well.
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Search-Not-Working-on-Mobile-Correctly/m-...
You should be able to report app issues on your phone by shaking the device while the app is active.
Try using a different sort if you are using "Best Match". Try narrowing the results to one category. Try putting one of your search keywords in quotes. Try searching using a browser instead of the app.
Or try searching using a desktop browser or another device to search for sports cards.