Ebay now moves on to credit card theft!
Looking forward to eBay's supporters explaining this new "Low" in ebay sales manipulation.
A couple of hours ago I made an offer on a dvd listing.
Logging in to Outlook moments ago, I see this incredible notification that my "dvd purchase is on the way."
Ebay apparently having made the decision to buy it themselves - taking money from a credit card, completely without permission - one of them at least, that unfortunately for them has not been valid for a long time. They didn't even bother to check which card I use these days.
Can someone tell me if eBay has any right to decide what you buy and what you don't, let alone fraudulently stealing money from a customer's account to pay for it. As it happens, I made a few offers to sellers for the same item and had found a cheaper option and would not have proceeded with this one.
They've crossed the line here and may well be in line to be prosecuted!
mam98031
·1 year agoWhen you made the offer, were you required to tell the system how you'd pay for it if the seller accepted the offer?
theteamsetguy
·1 year ago@retromedia2 ,
Just curious why did you make an offer if you had no intention with following thru?
Ebay instituted this policy of immediate payment to prevent people like you who make offers and don't follow thru with payment when their offer your offer is accepted.
dy60609
·1 year agoIf that card is not "valid" it would seem that it "is not a problem" for you.
fashunu4eeuh
·1 year agoHi @retromedia2 I very rarely make offers but did couple of days ago. I almost missed the blurb on the page explaining that my credit card on file, #xxxx, would be charged upon seller acceptance. Don’t know how long this practice has been in effect for offers, since i always use Buy It Now, but i looked and found the written policies. (See link below for more info. Scroll to see Timelines for Paying for info shown below in link.)
Were you on your phone? I would bet good money you missed seeing the rather tiny text that appeared on the offer page when you made it.
https://www.ebay.com/help/buying/paying-items/paying-items?id=4009
“When making a bid or a Best Offer, we may ask you to provide your payment method and shipping address in advance. If you win the auction, or the seller accepts your Best Offer, payment will be taken immediately to ensure a smooth transaction.â€
Keep in mind, @retromedia2 that as a seller you already have a credit card and address on file.
inhawaii
·1 year ago@retromedia2
I know you're kinda getting picked on, but if it makes you feel better, I did the EXACT same thing a few weeks ago. I put in a few best offers. One of them was accepted and I didn't realize it. Payment went through. Good thing none of the other offers were accepted. So I understand it can happen. I didn't accuse ebay of theft and i'm not taking them to court.
short_circuit.lineman61
·1 year agoBravo ebay!! it is about time that the sport bidders get shut down
inhawaii
·1 year agoI didn't say it ... but I was thinking it. 😉
12345jamesstamps
·1 year agoI was going to say the same thing but it looks like a lot of people beat me to it.
'credit card theft'...not on eBay.
Apparently you don't know how 'offers' work on eBay yet.
itsjustasprain
·1 year agoThey did. It was in the screen that you blew right past while making your offer. It explained to you that if the seller accepted your offer then your payment method on file would be used. They showed you the last 4 digits of the payment method that would be used. You can have more than one payment method stored (expired or otherwise) and you pick which one you want to store as the default payment method.
There was no fraud involved as it was part of the user agreement and was explained again during the offer process.
You understand that when you make an offer it is a commitment to pay if your offer is accepted - right?
No and no.
inhawaii
·1 year agoEbay supporter here...
Theft? Don't be ridiculous.
This was information YOU provided.
This was something YOU agreed to.
Do you think ebay came up with your credit card number out of thin air?
Do you think ebay broke in to your house and stole your wallet out of your jeans?
"I made a few offers to sellers for the same item and had found a cheaper option and would not have proceeded with this one."
Then you should have cancelled your offer.
bonjourami
·1 year ago"Theft? Don't be ridiculous.
This was information YOU provided."
A+ for drama though.
doc-holmes
·1 year agoWhen you make an offer, you agree to buy if the seller accepts. But ignore me, just an eBay supporter.
tex-421
·1 year agoWhen you made the offer and the seller accepted, eBay did its part and processed the payment. That’s how it works.
vintage-camerastuff
·1 year ago"A couple of hours ago I made an offer on a dvd listing." Your offer was accepted. You Paid. What is your problem?
vintage-camerastuff
·1 year agoI now see what your problem is. You made an offer on an item that you had no intention of paying for. Just wasting the sellers time. You should be BLOCKED by everyone.
ittybitnot
·1 year agoYour offer was accepted. You Paid. What is your problem?
@vintage-camerastuff
Just maybe the OP @retromedia2 was planning to make offers on more from that seller, and was going to plan on a single invoice reflecting combined shipping. Good thing they found out FIRST before more offers were made with that seller and the same thing occurred repeatedly.
Kind of like the poor postage stamp buyer that found out the "New Improved Streamlined Checkout Experience" was nothing of the sort and was tricked into paying $2 a piece for twenty postage stamp listings as the offers were accepted.
toomuchstuffagain35
·1 year agoOP said "As it happens, I made a few offers to sellers for the same item and had found a cheaper option and would not have proceeded with this one."
What if ALL those sellers had the immediate payment for offers in place?
Not sure the OP understands how offers are supposed to work anyway.
ittybitnot
·1 year agoA couple of hours ago I made an offer on a dvd listing.
@retromedia2
If you were required to put up a payment source BEFORE being allowed to make an offer, it means the SELLER retains the default "Buyer Rules" that were awarded to all IDs a couple of years ago. So when a seller retains them, when they accept your offer, your payment source is automatically charged and the item paid for.
This is sometimes referred to as auto-pay. Not only is a buyer restricted to what payment options they can use, the possibility of combined shipping is removed. If your seller accepted ten of your offers, you would be billed separately for each item at full shipping cost.
You can view the "Buyer Rules" settings here. It is interesting to note that you require the same thing from your potential buyers as well.
https://www.ebay.com/bmgt/buyerrequirements
Buyer Rules:
*Require buyers to provide a payment method before they place a bid.
*Require buyers to provide a payment method before they make an offer.
Click submit or save.
Fortunately, you can turn them off so your buyers will not be affected, but as a buyer you are going to run into the same issue with any seller that keeps them. All new sellers have them, many old time sellers still they don't know they exist much less the consequences for keeping them.
Not combining orders or being able to send one invoice is more costly for sellers. Many buyers refuse to participate in auctions or offers with sellers who retain these settings. Some sellers just seem to favor getting paid fast as opposed to getting paid more.
toysaver
·1 year agoYou gave eBay the right when you made an offer to buy. Why on earth would you make an offer if you didn't want the item? Why would you waste a seller's time?
ryry-jj
·1 year agoI was thinking that same thing...instead of being like, "cool, that was easy" the OP went right to CC fraud and how dare they!
bdmh-enterprises
·1 year agoYOU made the offer.. YOU decided to buy it.. YOU agreed to let eBay use your funding source when YOU made said offer.. I'm guessing YOU also didn't bother to read all this before hitting the send button..
retromedia2
OP1 year agoI made the offer, I didn't decide to buy it and I did not agree to let Ebay use my funding source - they found one themselves - one that was cancelled a long time ago. I have never been asked to even nominate a funding source.
toomuchstuffagain35
·1 year agoSo you're just a time wasting tire kicker then?
How many offers to other sellers did you make but hadn't decided to buy?
bdmh-enterprises
·1 year agoYes you did. Again, when you pushed the button, there's some writing under that button, I'd recommend reading it next time.
I'm truly baffled as to why you think you shouldn't have had to pay when the offer was accepted.
ryry-jj
·1 year agoI'm guessing it was never cancelled which is why you were never asked for another funding source. Had it been cancelled, when you made the offer you would have been told to submit a payment source.
house*of*paws
·1 year agoWe’re usually not allowed to cancel a payment source immediately … just in case it’s needed for a refund.
What we do instead is make a different payment source our Preferred/ Default payment source in our Wallet.
mtgraves7984
·1 year ago@retromedia2
Tick this link. >> Payments
I think you'll find the card in question under 'Used for offers and auctions'. It's under Account settings/Payments.
glorybells
·1 year agoWhen you made the offer, you signaled to the seller that you DID want to buy it, and would buy it if they accepted your offer. Why would you make an offer on something you didn’t hadn’t decided to buy? Your posts here are signaling to other sellers that you frivolously make offers on items you don’t intend to buy.
gloryglorygifts
·1 year ago"I made the offer, I didn't decide to buy it..."
You decided to buy it the minute you started to bid on it.
"I did not agree to let Ebay use my funding source - they found one themselves - one that was cancelled a long time ago. I have never been asked to even nominate a funding source."
C'mon man. In order to sell and purchase anything on ebay you HAVE TO have set up funding sources in your account. For an auto payment they are going to hit every available source you have saved on your account. You won. You paid. Ask the seller to cancel it if you don't want it so it can go to the next person interested in it.
a_c_green
·1 year agoQuestion (for anyone): If your designated payment source fails during an offer with auto-pay on acceptance, do they actually hit up any others on your list of stored payment methods? I always assumed that if your payment source bounced, then that would be the end of it, at least until you chose another source that would work. Otherwise I would think there would need to be some kind of pecking order defined for which of the next available payment methods would be chosen, if there was more than one.
For example, I have something like four valid payment methods stored in my buying account, including a debit card, PayPal account and multiple credit cards (including I think one or two dead ones that I have not weeded out), and I can choose which payment method will be used for each offer I make. I have never had a payment method fail so I don't exactly know what eBay would do if one did.
gloryglorygifts
·1 year agoThe OP had more than one payment source on their account so with the new auto pay on winning bids it does look like ebay tries the next one on file if the first didn't work. The old way, if your payment didn't go through when checking out, you had to choose another to use to complete the transaction.
If a bid is placed and then won without the total cost in the bank account, the listing will then go to an Unpaid status. From there, the buyer has 4 days to pay in order to avoid a non payment strike on the account. If the payment is made within the 4 days the transaction goes as normal.
mam98031
·1 year agoInteresting, I've never heard that before. Where did you learn of this? I did not know they did this, but I'm willing to learn.
gloryglorygifts
·1 year agoI actually checked with ebay and it looks like the OP is lying. Ebay does NOT automatically seek the next payment source to pay. You still have to manually provide it to pay for the won bid. I assumed that ebay was automatically doing it because of the way that the OP worded it, but never assume. I got the info right from the techs at facebook:
"eBay will only attempt to charge the primary card, and if funds cannot be recovered from that card, the order will remain unpaid and you'll be able to manually pay for this using the card of your choice within 4 days."
It's only automatically paid if there are funds available. Otherwise, it is manually completed.
short_circuit.lineman61
·1 year agojust what do you think a offer is?? again thank you ebay
roccotacodad54
·1 year agoWhen you made the offer you did agree to buy it. The time to find a cheaper one is before making an offer.
Ebay didn't just pull a funding source out of thin air. Your funding sources are your decision. If you don't want one used don't have it listed as a payment source.
You were asked to "nominate" a funding source at one time or it wouldn't be there.
Myself I only buy and have only one payment option listed so as to get no surprises. Easy.
stephenmorgan
·1 year agoI sure if you explain this to the seller and ask them to cancel the order, they will.
The policy reads as if you yourself has the autopay turned on for your account.
What happens after you make your offer
The seller has 24 hours to decide whether to accept or decline your offer. They can also suggest another price. If they don’t respond to you in that time, or if the listing ends before they respond, then your offer expires.
If the seller responds, they may:
house*of*paws
·1 year agoAu contraire @retromedia2 . It’s been eBay policy (practically) forever that if a seller accepts our offer … we are required to pay for the item. Full stop.
The (fairly) new ‘prepayment option’ merely uses the payment source we’ve given eBay permission to use (in the recent past) when we’ve made the offer. [And you were given the option to change the payment source at the time you confirmed the latest offer.]
[It sounds like you may have been planning on making several offers for the same item … and then deciding later which one to pay for. Totally against eBay policy.
Are you saying that eBay used a payment method that was no longer in your eBay Wallet? Please check your Wallet and confirm that.
kensgiftshop
·1 year agoWhy, you agreed to it when you placed the offer.
Remember seeing the screen before placing the offer asking for a payment source and saying it'll be paid if the seller accepts your offer?
bonjourami
·1 year agoryry-jj
·1 year agoIt means your offer was accepted, and the seller had immediate payments turned on. If buyer make an offer a seller can require instant payment. If the seller makes the offer you have time before you need to pay. It is all in the eBay user agreements we agree to when operating on ebay.