eBay is a pert of an accomplice of Fake Tracking
Recently, I did not receive an item and filed a "Not Received" case. However, eBay ruled against me because the tracking showed "Delivered." The fraudulent seller had changed my address to another street within the same ZIP code.
The seller sent me a partial shipping label, manipulated using deepfake techniques. It displayed my name and tracking number but was not the complete USPS label. The critical header information—such as the date, weight, package size, and QR code containing full label details—was intentionally cut off.
The delivery time was also unusual—much later than the usual delivery window.
Despite these clear signs of fraud, eBay denied all my appeals.
Recently, such scams have been increasing, yet eBay continues to rely solely on tracking information. However, tracking only confirms delivery to a ZIP code, not to the actual buyer.
If the seller generated the shipping label outside of eBay, they would have a full record of the recipient’s address. However, they avoid providing a real label because it would prove that the address does not belong to the buyer.
When eBay's system generates shipping labels, it should store the shipping address whenever a seller makes changes. However, eBay does not retain this information, allowing fraudulent sellers to manipulate addresses without accountability. eBay should at least keep a record when a seller changes a buyer's shipping address.
Storing simple text data requires minimal storage space, yet eBay has refused to implement this safeguard.
Fake tracking scams have existed for decades, but eBay continues to ignore the issue. By failing to keep records of changed shipping addresses, eBay is complicit in enabling this fraud.
For my case, I could claim via Credit company.
About 15 years ago, when I met same case I fell in chaos and doubted how the evil sellers fenestrated USPS tracking system. For the seller scammed too many and long the eBay recognized the seller.
stulto
OP1 year agoVery odd that so many ebayers do not know well about ebay labels even with good feedback numbers.
ebay knows tracking and address for the labels created in ebay, not out of ebay like stamps.com or usps.com.
Who can say ebay saves the information for tracking and address at least when the shipping address altered
For the item I filed and appeased and argued over phone and ebay told it does not keep the tracking and address. Just in case it keep tracking and address, ebay has 95% responsibility of the scam.
For the item, I was refunded via claim credit card company after I visited my USSP station where a kind USPS person sent me an email saying the tracking is not connected to me.
Again, it is too simple matter : ebay knows tracking and address for the label created in ebay !!!!
mudshark61369
·1 year ago@stulto,
I forgot to address part of your original post, in my reply.
"The delivery time was also unusual—much later than the usual delivery window".
That leads me to believe that the problem you had was with the seller who is the 7th down on your feedback profile page with a yellow shooting star. The seller is located in Europe and has a estimated delivery time frame of about a month. Their feedback percentage is a terrible one by ebay standards. You should never buy from any high volume seller who has a feedback rating below 98.6% foreign based or not.
It seems you do not check seller's feedback profiles before buying from one? If you did you would have far fewer issues than your profile indicates you have. You need to check the feedback profile of ANY seller you intend to buy from Before buying from them, no matter what their percentage is. The low number sellers especially, since they may not have sold anything before or in over a year which often leads to problems because they do not know about the payment hold ebay places on their first few payments among other things.
mudshark61369
·1 year ago@stulto,
"Recently, I did not receive an item and filed a "Not Received" case. However, eBay ruled against me because the tracking showed "Delivered." The fraudulent seller had changed my address to another street within the same ZIP code".
When you file an initial dispute It will appear just above your purchase history. It will be closed in favor of the seller, because ebay's initial automated system only searches a tracking number for a Delivered scan. eBay cannot get shipping label information (Address or Package info) from the USPS, because they are not a part of the shipping contract, due to the USPS privacy policy. Actually, even the recipient is technically a part of the shipping contract between the seller and a shipping agency,
When you filed the dispute, it appears just above your purchase history. If you open it, or the the message you receive telling you that it was closed, there should be an Appeal button. You have 30 days from the date the message telling you the dispute was closed to appeal.
In order to win an appeal you need to provide ebay with proof of an address change to do that. To get it means going to your local P.O.. When you to go to your P.O., You need to bring a copy of your order details page which shows your address and the tracking number with you. If you bought using a phone or tablet, you can bring that to show the clerk the order details.
You want to ask the clerk to check the label address against yours on the order details page, and also to check the Package type/size/weight info to see if was is appropriate for what you should have received. You might have to look up the Mfr.'s info/specifications about the camera body for its weight and measurements.
If the address/package info does not match up, you ask the clerk or Postmaster to write a note on USPS stationary saying in general that the shipping label's address was not the same as the one on your ebay Order Details page, and if applicable that the package type/size/weight was not right for what you should have received. Do not ask them to write specific address or package info, they cannot give it out. Have the clerk or Postmaster print their name then sign and date the note.
You have 30 days from the date you received the message closing the dispute, to appeal,
Once you have the note, you can use the Appeal button in the message you received turning down your original dispute. You can write out what happened briefly, and post a CLEAR photo or a scan of the note to the appeal. That should be enough to overturn the original decision and start the refund on its way.
"The seller sent me a partial shipping label, manipulated using deepfake techniques. It displayed my name and tracking number but was not the complete USPS label. The critical header information—such as the date, weight, package size, and QR code containing full label details—was intentionally cut off".
There's no "deep fake technique" involved. Sellers can choose not to have that info appear. When I send out small packages I sometimes choose not to have the info displayed, so the label will fit on one side of the package only.
stulto
OP1 year agoEverybody out of point ?
The point is ebay knows what is the real address of the tracking while the label created from ebay at least.
So ebay is a prt of the crime as it does not save the altered address by scammers and insist items are delivered with only Zip code.
bdmh-enterprises
·1 year agoFYI the scammer is not changing the address in the eBay system. They are altering the PDF of the label before printing it. eBay still has it as going to your address..
stainlessenginecovers
·1 year agooh come on.... ebay is NOT an 'accomplice'.
Ridiculous.
The 'system' is automated to weed out fake buyers stating 'I didn't get it' as the ONLY proof a seller has IS the tracking. Now that bad guys have figured the work around, do as suggested and 'search' what others did. If it wasn't 'do-able' the bad guys wouldn't do it.
But in reality, it is VERY easy to spot a 'faker' so you won't fall for this again.
How old is their account? What is their feedback number? What does feedback say? Was the price 'too good to be true?'?
simba6
·1 year agoThose require you to file an item not as described case.
If you paid by credit card, contact your card company and explain it's the fake tracking number scam.
tobaccocardyahoo
·1 year agoThere are plenty of threads on the Fake Tracking Scam with recommendations for how to recover your money.
Search this forum.