ebay contact by phone
Just about impossible to contact ebay by having them do a call back? Terrible!!! I bought and paid for an item but get 0 response from seller!!!
5 comments
Just about impossible to contact ebay by having them do a call back? Terrible!!! I bought and paid for an item but get 0 response from seller!!!
reallynicestamps
·2 years agoThe phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://www.instagram.com/ebayforsellers/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
josephb555
·2 years agoIt is very easy to get a callback from eBay. Just click that you want to contact an agent and eBay will call you back in about 5 minutes on the number that they have on file for you. Each time I did this I always got a callback. Maybe they don't have your correct number on file. You should check it.
fab_finds4u
·2 years agoGo back to the listing. Look for the eBay Money Back Guarantee and click on the details.
mtgraves7984
·2 years ago@rigonz_6037
For what it's worth, you don't need a call back at all. If and when it is time to open an automated claim with eBay, do it. Without any more information, we can't tell you which case you need to open.
Here's the Money Back Guarantee. You'll be made whole. Good luck. >> eBay Money Back Guarantee policy
ittybitnot
·2 years agoI bought and paid for an item but get 0 response from seller!!!
@rigonz_6037
What sort of response were you looking for? Did you ask the seller a question?