Drop Shippers Should Have To State In Listings They Are Drop Shipping
I wish eBay would require listings that are from drop shippers to have to state that up front. I am so sick of ordering something on here only to find when they don't send me a tracking number or that the day of expected arrival comes and goes without anything showing up that it turns out this is a drop shipper. I try to avoid drop shippers like the plague but their listings are pretty sneaky.
I ordered some Chinet appetizer/dessert plates on the morning of the 1st for a get-together on the 10th. The order detail stated I would receive these between 12/6 and 12/8. Normally, that would be no problem at all, but I twice asked the seller for a tracking when a few days went by without seeing a tracking or even that the package was shipped on my "Order Detail" page. I received no response.
Finally yesterday morning I contacted the seller again since it was the day before the item was supposed to possibly arrive with still no evidence that anything had even shipped yet. I asked what was going on with this package because it shows only that I placed my order but that nothing had processed or shipped out yet. I requested the tracking number from them.
Today I received a message back from them. It was pretty obvious that English was their second language and they were very vague saying it had been shipped out already and I should get it soon. That's it. They had completely ignored my request for the tracking number.
So, I wrote them back and pointed out that they had ignored my request for tracking and they then put a tracking number on the order detail. That tracking shows nothing. Just that a tracking number was made. It does not show this package was shipped to me already at all.
I will give this until the 8th and then if it doesn't arrive (and I have very little confidence that it will get here then) I guess I have no recourse but to then report it to eBay as not received.
The last time I ordered something here that turned out to be via a drop shipper, eBay took over and canceled it and I got a refund. Then, almost three months later a strange package showed up here. It was that drop shipped order! I called eBay about it asking what the heck I should do and they told me to just keep it.
I hope this isn't the case with these plates. However, this morning I just went to the Target website and ordered them to be shipped since our store here doesn't have those particular ones. I'll bet I receive those plates from Target before I ever see anything from this eBay seller.
Sorry for the long vent, but it's really so annoying that we buyers cannot get some warning before being sucked in by drop shippers who don't state in their listings that they are drop shipping.
monolithic
·1 year agoI completely agree. I find it very annoying, in fact misleading, when a seller is advertising an item with an eBay Plus badge and offers say 4 day delivery, only to drop ship the item from AliExpress and delivery takes a week or more. Often we pay a premium for the perceived convenience and fast shipping of supposed local stock when we see the eBay Plus badge. If I had the time and were happy to wait, I might buy the item for a third of the price from the cheap overseas online store. I don't believe drop shipping should be allowed where the actual delivery time cannot meet the advertised delivery time on the eBay Plus listing. It devalues the whole eBay Plus program.