Don't purchase from You can purchase but if it's wrong they don't reply with return info
Ebay was NO HELP with this all I received was it was closed how can it be closed when I never received a return authorization. Just beware of this seller
3 comments
mudshark61369
·11 months ago@buff2890 ,
If you filed a dispute for wrong item sent, or not as described... it would appear just above the item title in your purchase history. The seller had 3 days to respond to it by either sending a return shipping label or a refund, clicking on the dispute would let you know if the seller responded if they hadn't or made excuses, on the 4th day after opening the dispute you could opened it and clicked on the ask ebay to step in button. Actually you have up to 21 days after filing the dispute to ask ebay to step in if there's no seller response or one not agreeable to you like offering to send a replacement or a partial refund. If you let that time frame pass the dispute is closed, for inaction.
You need to read the terms and time frames of ebay's Money Back Guarantee (MBG). Open the link below to read those things and I suggest saving/bookmarking it for possible future use.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#
soh.maryl
·11 months ago1. If what you're saying is that you received an item that's not as described, per the MBG, you have 30 days to open a case with eBay so you can be refunded.
2. Did you know that we're not allowed to "name and shame" here? Guess not.
bonjourami
·11 months agoDid you file within the thirty day time frame? What kind of case did you file?