DISHONEST SELLER
SELLER SHOULD NOT BE ALLOWED TO SELL ON EBAY
MAKE SURE YOU WARN EVERYONE YOU KNOW TO KEEP
AWAY FROM HIM
IT APPEARS HE HAS NO SHAME
SENDS OUT THE WRONG ITEM AND REFUSES
TO HELP.
AMAZON IS MUCH BETTER THAN EBAY
AMAZON WOULD TAKE ACTION \AND NOT IGNORE IT
LIKE EBAY DOES.
10 comments
kensgiftshop
·2 years ago@olimla-5
Have you read the replies to your other post and have you done any of it?
olimla-5
OP2 years agoi have read the listing
cannot start a return my phone does not
take pictures
i asked the seller to please send me
a return label
he sent me the wrong item
if you want to start a return you
must submit a picture
not everyone has a phone that takes pictures.
kensgiftshop
·2 years agoCopy a photo from the listing and use it to start the return.
Unavailable member
·2 years agoThe seller is not being dishonest. Sellers can't just send a return label without going through the return process. Going through return process is for your protection and to ensure you get your refund. If the seller does have the ability to send a return label without going through eBay's return process you may not get a refund because there will be no documented proof on eBay showing you did return it. So...
Find a friend, family member, or neighbor that can help you take a picture for your return.
olimla-5
OP2 years agoI TOLD THIS SELLER I HAVE NOTHING TO TAKE A PICTURE
WITH.NOT EVERY CELL PHONE HAS A CAMERA
WHAT MORE CAN I DO???????????????????????????
THE SELLER DOES NOT HAVE TO ISSUE ME A REFUND
UNTIL THEY GET THEIR ITEM BACK.
THEY SENT ME THE WRONG ITEM
buyselljack2016
·2 years agoWHAT MORE CAN I DO???????????????????????????
------------------------------------------------------
see post #7 , or post 8 for a photo solution
and then locate the cap locks button.
bonjourami
·2 years agoWow you certainly have had a lot of items not received. Are you still eligible for Ebays MBG? Doubtful.
buyselljack2016
·2 years agodid we not just have 2 threads about this?
That feedback sure looks familiar 🤔
Unavailable member
·2 years agoeBay doesn't ignore anything. You have to open a return for not as described in order for eBay to help.
Talking to customer service or messaging the seller is NOT how to get your money back.
Go to the order click the drop down menu it will either say MORE ACTIONS next click RETURN THIS ITEM.
Next click doesn’t match pictures or description.
You may be required to upload a picture, after that you can click submit, complete return.
Your seller has 2 days to issue a return label or refund, if by day 4 you don’t receive a return label or refund. You can go back to the case and that’s when you can ask eBay to step in.
When the seller accepts your return, issues you a label, you have x amount of days to return the item. Once the return has been delivered to the seller, the seller has 2 days to refund. If that doesn't happen on day 3 you can ask eBay to step in for assistance.
Good luck.
mudshark61369
·2 years ago@olimla-5,
All you have to do if you received the item in the last 30 days, is go to your purchase history find the listing click on the More Actions box, select Return item, and from the drop down menu that appears select Received wrong item, or Doesn't match description or photos.
Once you file that dispute, it will appear in your My ebay summary page. The seller will have 3 days to respond to the message by either sending a return shipping label or initiating a refund if they do not want the item back. If they do not respond within 3 days on day 4 use the Ask ebay to step in button.
You really should read the terms and time frames for using ebay's Money Back Guarantee (MBG) there is a link to its policies and time frames just under the icons for the payment types in the Shop With Confidence box click on the "Learn more" button.