What is the estimated date of delivery, as shown in the Order Details in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
Select “More actions†beside your item and then “I didn't receive it.â€
Click the box beside I want a refund.
Select Send request.
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.
First seller are not required to cancel any order nor are they required to respond to any messages.
Has it been less than 30 days past the estimated delivery date? Have you checked tracking? If it has been over 30 days and tracking does not show delivery, you can file for a refund thru your payment source. There is nothing eBay can or will do in these case so will do no good to contact them.
lady_madonna
·11 months agoWhat is the estimated date of delivery, as shown in the Order Details in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.
redmodelt
·11 months agoFirst seller are not required to cancel any order nor are they required to respond to any messages.
Has it been less than 30 days past the estimated delivery date? Have you checked tracking? If it has been over 30 days and tracking does not show delivery, you can file for a refund thru your payment source. There is nothing eBay can or will do in these case so will do no good to contact them.