Dealing with dishonest sellers | Buying

chattycathy526 · 2023-01-19T16:03:12.809000Z

I wanted to address this subject because Iâ€™m sure Iâ€™m not the only one that has dealt with dishonest sellers.I recently bought a phone and was supposedly Android 13, 512 GB of storage, 8GB of RamLooked great out of the box only to find battery lasted 1 hr. And it took 10 hours to charge. I did a diagnostic test to find it had Android 10, 105 GB of storage which OS had taken up 55GB, 2.89 GB Ram.Contacted seller and he wanted to give me $40 and me just keep it. I refused Contacted EBay through messager on Facebook. Gave them screen shot of listingsent them screenshot of diagnostic test They contacted seller to provide return labelSeller tried to get me to send phone to a different address and he would reimburse me (red flag) If he wanted it sent to a different address he would have to pay for postage upfrontEBay was great â€¦they put account on hold again giving the seller 5 days to send label or pay for postageâ€¦..he did notYesterday since he had not adhered to EBayâ€™s rules for Seller, I got an email from EBay letting me know they were returning my money and there was no need to return phone. With this being said, remember EBay has a money back guarantee to protect a buyer from dishonest sellers who want to rip you off. Contact them through Facebook or IG go through the process and get your money back.

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Dealing with dishonest sellers | Buying | eBay Community