Customer service
Ebay sucks. Do they have any human beings? Please send help? I was billed but I see no purchase history. Ebay is a rip off.
Ebay wants us all to bend over.
No lube!!!
2 comments
Ebay sucks. Do they have any human beings? Please send help? I was billed but I see no purchase history. Ebay is a rip off.
Ebay wants us all to bend over.
No lube!!!
mudshark61369
·5 months ago@back2m48 ,
Hopefully, you did not buy an item you found on another site like Craig's or Marketplace that said the transaction would be handled by ebay. Those listings are all scams! and is about the oldest online shopping scam going.
If for some reason you bought an item as a guest, it will not show up in your purchase history, as stated in the last reply. You can however track your purchase by going to the Oder Confirmation email sent to your regular (registered with ebay) email address. Depending on your email provider it may show up in a spam, business, promotions... folder.
If you bought as a guest and deleted the order confirmation email you can retrieve it by following the instructions in the link below.
https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035
If you made the purchase as a guest, because you could not buy the item directly from ebay, that may have happened because of your very infrequent use of the site, and are still considered a "New" member and still have a limit on how much you can spend, and/or how many items you can buy at one time. The link below explains the limits.
https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012
eburtonlab
·5 months ago@back2m48
Is it possible you made your purchase using a different eBay account? Or as a guest?
If you are certain you made the purchase using this account, see if the transaction appears here:
https://ebay.com/help
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/