i won an auction for an iphone and paid for it in full---$596.75. the seller contacted me and said the phone was on it's way. when the phone did not arrive i opened a case with ebay. the seller contacted me right away and asked me to close the case and he would send an exact replacement right away. well, he didn't. i did not realize that i could not reopen the case. ebay considers the case closed and i have no way of contacting them to pursue the matter further. the seller says he sent the packa...

You can go online and dispute the charge with the credit card or debit card used. I suggest just doing the dispute and not really go into any details online...unless your bank ask for more information.Case is closed with eBay as they mentioned. And seller is no longer registered on eBay.Good luck.

contacting ebay on possible fraud | Buying

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contacting ebay on possible fraud | Buying | eBay Community