When you make a Best Offer or a counteroffer, you're agreeing to buy the item if the seller accepts. However, if you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.
You can retract a Best Offer or counteroffer if:
You accidentally entered the wrong offer amount (for example, you submitted an offer of $99.95 instead of $9.95)
The description of the item has changed significantly since you made your offer
You can’t get in touch with the seller
As well as the above, timing is also important. You can retract an offer if:
There are 12 hours or more left before the listing ends
The listing is ending in less than 12 hours and it's been less than an hour since you placed your most recent offer
You won’t be able to retract your offer if:
The seller has already accepted or declined your offer, or sent you a counteroffer
You’ve already made 5 offers in a specific category
If you’re using the eBay desktop site, here’s how to retract a Best Offer or a counteroffer if it meets the requirements above:
Not all sellers accept questions before you buy an item. If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing.
Here's how to get in touch with a seller who accepts questions:
Go to the Seller Information section at the top of the listing and select Contact Seller.
Choose the topic that best matches your question on the Find answers page.
If you can't find a solution to your question, select Other, then select Contact the seller.
Type your question for the seller.
Select Send a copy to my email address if you'd like to receive a copy of the message.
kathiec
·2 years agoYou can retract an offer without contacting the seller. Also from the eBay help pages:
www.ebay.com/help/buying/buy-now/making-best-offer?id=4019
Canceling a Best Offer
When you make a Best Offer or a counteroffer, you're agreeing to buy the item if the seller accepts. However, if you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.
You can retract a Best Offer or counteroffer if:
As well as the above, timing is also important. You can retract an offer if:
You won’t be able to retract your offer if:
If you’re using the eBay desktop site, here’s how to retract a Best Offer or a counteroffer if it meets the requirements above:
whattheactualfox
·2 years agoAllow me to help! According to eBay:
Source: (https://www.ebay.com/help/buying/resolving-issues-sellers/contacting-seller?id=4021)
Not all sellers accept questions before you buy an item. If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing.
Here's how to get in touch with a seller who accepts questions: