Condition is "New" - shady or something else? | Buying

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Condition is "New" - shady or something else?

I've seen a lot of listings that say Condition is "New"

What does this mean when the word new is in quotes?

Why would a seller do that? If it's new, it's new not "New"?

wheeler1044

33 View listings

Posted 5 years ago·Last reply 2 years ago

3 comments

kh-leslie

·2 years ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

hense_jo

·2 years ago

7 View listings

I ordered a pair of apple air pods and they say new are they brand new or are they? Or We're they taken out of the box?

tenbigdogs

·2 years ago

230 View listings

Hi @hense_jo Unfortunately, no one but the specific seller can answer that for you. You can use the Contact Seller link in the listing to ask them directly. If the listing states New it is supposed to mean Brand New. Good luck!

From eBay's Help Page on Item Condition definitions:

Cameras & Photo, Cell Phones & Accessories ...

New: The brand-new, unused, unopened, undamaged item is in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details

https://www.ebay.com/help/selling/listings/creating-managing-listings/item-conditions-category?id=4765&st=3&pos=1&query=Item%20condition%20by%20category&intent=item%20condition&lucenceai=lucenceai&docId=HELP1421

ps to any other responders, I'm aware this thread originated in 2020, but an OP asked a question and I chose to answer it.