Can't reach seller and now just want money back.
Can't reach seller and now just want money back
Monster High Doll Haunted Kiyomi Haunterly 2014
7 comments
Can't reach seller and now just want money back
Monster High Doll Haunted Kiyomi Haunterly 2014
albertabrightalberta
·2 years ago@mreigenmann
Ebay isn't for everyone! I'd shop at B&M stores if I had such bad luck on ebay.
kathiec
·2 years agoPart of the problem is that the OP seems to only leave feedback when there's a problem. 1059 feedback received vs. 15 left
kathiec
·2 years ago@mreigenmann
Your feedback left reveals that you don't understand how cancellations on eBay work. While you can ask a seller to cancel they're never obligated to, even if the item hasn't shipped. So you can't just unilaterally decide you want your money back. You have to comply with the timeframes and procedures set out in eBay's Money Back Guarantee. You should read up on it.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
soh.maryl
·2 years agoThere can be several reasons why you want to reach the seller and want your money back.
If you will return and explain what happened, we can possibly help.
bennotbill
·2 years agoYou're not having much luck with your eBay buying.
If you are waiting for the item it's only been four working days. If it's been cancelled and you're waiting for a refund, how long that takes will depend on your method of payment.
kensgiftshop
·2 years agoA day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.
wastingtime101
·2 years agoWhy do you want a refund @mreigenmann ? Did you receive the item? Is there a problem with it? In order to offer you advice on what steps to take, we need to know what problem you're encountering.
This is a public peer forum, not eBay customer service.