Cannot add previously purchased items to cart in app
This is an annoying problem I can’t figure out.
i have a seller I have purchased seeds from previously. I want to buy more of the same seeds but when I tap the item, it does not go to the usual item page but rather a generic page of the sellers other items and a “buy with confidence†balloon.
i can add seeds I have not purchased previously to cart easy enough. There is no issues with the seller I’ve purchased many items in the past, now it’s just I cannot purchase the same items. Has been an issue with other repeat purchases in the past for other items from other sellers.
3 comments
eburtonlab
·2 years agoIf you are unable to view an item you purchased in the app to buy it again, try purchasing that item using a browser instead of the app.
mudshark61369
·2 years ago@kitten_tree,
I think lacemaker3 is right. If the seeds you purchased are still in your Purchase history click on that listing to open it and see if it has ended. There could be a message saying the item has ended but the seller has relisted it or a similar item, with a button to the new listing.
If the generic listing page you saw when clicking on the item has a very narrow bar with a small photo of the item above the first listings, you can click on that to see if the listing has been ended.
lacemaker3
·2 years ago@kitten_tree
Maybe those seeds are out of stock. What is the item number?