Buying from sellers on here! Beware!
so I've had a pretty bad experience not with the seller but with eBay the seller handmade my necklace sent it to an authenticator FedEx with $5000 insurance The authenticator Vincent My $5000 necklace with $100 insurance through USPS per eBay's instructions because that's who eBay uses as an authenticator.. lo and behold my package still hasn't arrived. I never received a tracking number from the authenticator who sent it. so beware everybody if you wanna buy gold from somebody that's on eBay go directly to them do not use this platform
8 comments
kathiec
·11 months ago@joshusimmon-5
It makes no difference whether a package doesn't make it to you when sent by the seller or by the authenticator. It's covered under eBay's Money Back Guarantee. On the day after the last estimated delivery date go to the item in your purchase history and click 'I didn't receive it' under More actions to open a case.
12345jamesstamps
·11 months agoThere is a handling time frame from seller to authenticator and then to you.
We don't know the 'delivery: estimated date of arrival to you'...only you would know that where it is listed in the item sold.
One day past that date open a claim not received.
Maybe it's in the process of being authenticated...we have no dates when it is suppose to arrive.
soh.maryl
·11 months agoThe OP mentions a "hand made necklace". Do hand made items go to an authenticator?
12345jamesstamps
·11 months ago'hand made necklace'...We sometimes have to play charades trying to guess what the OP is saying.
If you notice some of the verbiage of words are rather not in proper English to understand and that's OK in other sentences.
I don't like to make assumptions...I think the OP was trying to say something like...with eBay the seller handed my necklace and sent it to...something like that.
I took linguistics in college and we had to make up our own language...it was fun and professor thought I was good at it.
kathiec
·11 months agoThe adjective 'handmade' (which is the word the OP used) is in the Oxford Dictionary, defined as "made by hand, not by machine, and typically therefore of superior quality". Yes, the OP is using it as a verb rather than an adjective, but I'm still not seeing how that's not perfectly understandable proper English.
soh.maryl
·11 months agoIf the last estimated delivery date on the listing has passed by at least one day, why not open an item not received case with eBay?
Somehow I thought that only various high dollar items required authentication. Can't picture a hand made necklace falling into that category, but I could be wrong and I am relying on someone here to tell me so.
jonathanbrightlight
·11 months agoI'm not sure what happened here, but handmade items would not be eligible for authentication.
If you have not yet reached out to eBay, definitely do so, though.
You can click this link to chat with an agent, or request a callback if that's offered:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Or you can contact eBay customer service via Facebook or X by sending a private message (don't post publicly on these pages):
https://www.facebook.com/eBay
https://x.com/askebay/
powell-collectibles
·11 months agoHandmade jewelry is eligible – it just has to meet certain criteria. Metal type, gem type, selling price.