Bought an item from 2023 that was never shipped

Question

So in 2023 I bought an item along with a bunch of others. I was just looking through my list of orders and noticed this item never arrived. The status for it is Paid and Awaiting Shipment. I paid for it and never got refunded nor noticed it not arriving nor even being shipped, because it was one of many orders. It got hidden behind the other orders I had.

Because it's from 2023, I can't choose any options such as getting a refund nor getting customer support on it. The automated customer support doesn't help, it doesn't allow me to choose it. Even with the Order ID and Item Number, the automated support doesn't help, and I don't see any email to contact eBay on this or anything.

Any suggestions or should I just let it go?

Unknown · Accepted Answer

I'm afraid eBay can't help you Money Back Guarantee can be used for up to 30 days past estimated date of delivery. Since you purchased in 2023, that windows of opportunity closed.

Credit cards and Paypal have a 180 day window for filing chargebacks, that window has also closed.
Sorry, you're just going to have to let it go.

justmegawatt · Answer

Thanks everyone, I decided to just let it go. It was a kid's hydraulics DIY kit for $27.

tinsoldierunderground · Answer

After that length of time, ebay is long gone from the game.. follow everyone's suggestion.

grand-and-glorious-purpose · Answer

@justmegawatt wrote: or should I just let it go? That's the only suggestion.

titipeo · Answer

At the very least, did you contacted seller? doesn't cost you anything.

lacemaker3 · Answer

How do you know that it wasn't actually delivered and you lost it,forgot about it, misplaced it, etc.?

brmu-2738 · Answer

How much was it and what was it so i know not to buy it.

12345jamesstamps · Answer

'let it go'....time to move on...it's 2025

simba6 · Answer

You waited a bit too long. Yep, just have to let it go.

jbbowers12012 · Answer

OH Boy & I thought that I was always "late for the party." So sorry my friend. But, all of your options are closed. This one got away. (J.B. From N.J.)

momtoabeautifuldaughter · Answer

You had 30 days..... You are way way way past that