Bad Service
The seller listed an item for sale. I purchased it with "Buy it now" and paid with PayPal and received my confirmation email. The next day I received an email message from the seller informing me he could not ship me the item because they had made a mistake on the listing price. He apologized and asked for a contact phone number and an additional <>$70.00usd.
I wrote the seller and reminded him that he did list the item at a buy it now price of $69.97 and the transaction was completed. I offered to pay half, $35.00, of his <$70.00>mistake. He said no and refunded the purchase price and shipping. They stated buyer wanted to cancel the transaction, I did NOT.
All I wanted was the item and I purchased it in good faith. These items don't show up on EBay very often and now I'm out.
I have always trusted EBay and now I'm not so sure. I will only use ebay as a last resort. Customer service is a brick wall dead end loop of frustration. IMO
ed8108
·2 years agoEbay needs to address seller cancellations with increased penalties
klhmdg
·2 years agoNo one can make the seller ship.
You can report the seller for the wrong reason for the cancelation.
You can also leave factual negative FB. Something like "seller tried to make me pay more after I had paid, then canceled the order saying I requested. I never requested to cancel"
kensgiftshop
·2 years agoYou can report the seller for using the wrong reason to cancel the order.
https://www.ebay.com/help/action?topicid=4022