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Your listing isn’t following policy: Offering to buy or sell outside of eBay policy
I answered some routine questions a potential buyer sent me and a few minutes later got an email from ebay saying 'Your listing isn’t following policy: Offering to buy or sell outside of eBay policy" and they closed my listing. My emails to the buyer did not offer to sell outside of ebay. Ebay made a mistake. How can I get this fixed?
Edit: I called ebay and it was because I had a URL in my ad. I removed the ad and they said that will fix it.
1 comment
eastlaneave
Mentor1 year ago@bgswis2012
I am glad you found the solution.
Here are things to look for if this appears again.
1) Does your description mention "PayPal" if so, remove that.
2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.
3) A series of 7 or 10 numbers that looks like a phone number?
4) An @ sign in the description?
5) A misplaced period example fitbit.ly lets go.to the mall
6) The word Street, Avenue, or other things that could be part of an address?
7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.