Your Authentication Process Is a Joke

Question

eBay authenticated this item when I bought it. Beckett later confirmed itâ€™s fake. I reported this to you multiple times and got no response. Now you reject the item for being inauthentic and expect me to refund the buyer?

You ignored my concerns, failed to take responsibility, and now dump the problem back on me. Absolutely not.

Fix this.

comics-scifi-collectibles · Answer

@joscog-68 This is volunteer help. Sorry you had such a bad experienced with the authentication services.

Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST