Your AI sucks so much, get rid of it. I’m debating on never using eBay again because of it

Question

I want to talk to a live representative. I was told that to get my refund, I have to send back what I got. But nothing ever showed up. I have nothing to send back and I can’t get a refund without sending something back. How am I supposed to send something back I never got? Please contact me, my email is [Removed by mod] and my phone number is [Removed by mod]

lady_madonna · Answer

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST