Year warranty on item, seller not answering messages.
I bought an item in January that had a catastrophic failure, said item had one year warranty. Now, after a week, the seller is not answering messages. What are my options?
1 comment
I bought an item in January that had a catastrophic failure, said item had one year warranty. Now, after a week, the seller is not answering messages. What are my options?
lady_madonna
Mentor2 weeks agoWarranties are issued only by the manufacturer and authorized dealers.
Unless the seller was an authorized retailer of the item, or you purchased a separate warranty with the item, manufacturers warranties are not enforceable on eBay.
Usually my advice would be to contact the funding source you used to purchase the item, but it is very highly unlikely that they will accept a dispute since it has been over 6 months since your purchase.