Wrong tracking numbers
I've been dealing with eBay for over 10 years and lately they get the tracking numbers mixed up and I don't get my orders and I'm sick and tired of it and it's very frustrating when you're running out of something and you're depending on something to get here and it never comes eBay needs to fix their policy check over their tracking numbers so people don't have to keep going through this cuz now you have a frustrated customer that's ready to give up on ebay. I'm sick and tired of going through this and I've been a valued customer for over 10 **bleep** years now run and tell this
1 comment
comics-scifi-collectibles
Mentor2 years ago@Anonymous I am sorry you are having trouble with your purchases. Keep in mind that "eBay" unlike other sites does not sell merchandise, the sell ad space. This means you are dealing with individual sellers of various volume, some may be bigger companies many like myself are just selling from home.
Have you filed refund requests for the items that are late arriving? Be sure to check a sellers feedback page when purchasing to see if they have complaints about shipping.
If your package is late arriving this is what you do to receive a refund:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. If tracking shows movement I recommend waiting a week or so for postal service delays.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.