Wrong shipping address after purchase

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I had purchased an item on Saturday and yesterday I noticed my account is set to my old address. I contacted the seller but I haven't gotten a reply and my anxiety is very high so I'm kind of freaking out. It's a very expensive item and people in my town are thieves! It's too late to cancel my order but the item hasn't shipped yet. What can I do besides wait for a reply from the seller?

britpic5

17 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

mr_lincoln

Mentor2 years ago

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Hi @britpic5

At this point only the Seller can cancel the transaction and if you have messaged them asking for a cancellation so you can correct your address and purchase again then there is nothing you can do but wait to see what happens.

We read about this type of situation on a regular basis here ...