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Wrong shipping address.
I wrote the wrong shipping address and contacted the seller immediately. However, the seller said he couldn’t change the address either and had updated the shipping progress in the system. I confirmed with him that he hasn’t actually shipped the item, but the system shows that it has already been shipped. As a result, I am unable to cancel the order on my end.
1 comment
disneyshopper
Mentor1 year agoBuyers are responsible for keeping their SHIP TO address up to date. You need to ask the seller to cancel the transaction. Since s/he has already printed the shipping label, s/he will need to Void it, relist the item, and you repurchase and click the CHANGE link when you see the SHIP TO address to make the change before confirming and paying.