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    wrong return label
                     

    I purchased an item that did not match the description and requested a return from the seller. The seller provided a return label but the label was from him to me, not the other way around. He has now quit responded to my requests to send over a corrected label. What should my next steps be?

    wgs831
    wgs831
    1722View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    rfmtm

    rfmtm

    Mentor2 years ago
    622View listings

    Sounds like seller used his own return label and forgot to switch the addresses.

    Did you open a Return Request through ebay? 

     

    If you can't get hold of the seller:

    Contact ebay by chat or callback here:
    https://www.ebay.com/help/eua?id=5275&mkpid

    Send a private message for further help here:
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